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Extended Stay America - Portland - Hillsboro
- Hotels
- Hillsboro, OR
About this business
Property Location With a stay at Extended Stay America Portland - Hillsboro in Hillsboro (Tanasbourne), you'll be close to Hillsboro Stadium. This aparthotel is within the region of Mitchell Park and Cathedral Park.Rooms Make yourself at home in one of the 136 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and... read more
Location details
10081 NE Cornell Road, Hillsboro, OR, 97124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No breakfast available like advertised. Not even a grab and go breakfast.
Business response:
Mia, thank you for staying at Extended Stay America. Although from the rating it seems you had a pleasant visit, we are sorry you were unable to take advantage of our breakfast offerings. We have shared your feedback with the appropriate team so that our future guests’ do not encounter a similar issue. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
Very economical for the area. Comes with a kitchen but no glasses or anything to cook with. No free internet was a bummer.
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad to know you were impressed with the great value we offer and that you enjoyed our apartment-style room. We would like to inform you that, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. We also appreciate your feedback regarding the internet connectivity and have shared it with the service provider. Thanks again, and we hope t... read more
Meh
Business response:
Thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. We appreciate your feedback, and we hope you will return so we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
Awesome Manager James was awesome and did a wonderful job accommodating us. The room I needed wasnt as described but he made things right. The only thing lacking was breakfast as there wasn't much of a selection.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It is delightful to know you found your suite comfortable, and you were pleased with the exceptional service from our associate, James. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. We value your feedback and look forward to welcoming you and your friends back soon. Sincerely, Hotel Management
It was good and the staff very friendly and clean just the hallways were smelly but in the room was very clean
Business response:
Lidia, thank you for being our guest at Extended Stay America. We're glad to know you liked your well-kept room and that the service provided by our associates met all your expectations. However, we regret the odor you experienced in the hallways. We have shared your feedback with our housekeeping team to do the needful. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Dishes were not in the rooms like at other places there was no ice bucket. We had to ask for shampoo toothpaste & toothbrushes instead of them bring in the room like other places. Ice machines were inconvenient due to them being in laundry room where u had to use your room key. Bed was not that comfortable. Breakfast was only coffee & muffins where they only had two left & were out of coffee. Location was very clean & amazing area pool was good!
Business response:
Carmen, thank you for reviewing your visit. We are glad you liked our well-kept property and that you had a pleasant time at our pool. However, we are sorry for the inconvenience caused due to our hotel policies. Since we are an extended stay property, our guests often bring their items, but toiletries and other items are also available upon request at the front desk. Kindly note, to ensure cleanliness, brand standards require us to keep dishware at the front desk. Your concern regarding our breakfast will be discussed with ... read more
Everything was good but so much money and no breakfast
Business response:
Thank you for taking the time to review your visit. We're glad to know overall you had a pleasant time while you were here, but we regret you were unhappy with the cost of your stay and for not meeting your expectations with our grab-and-go breakfast. We have made a note of your feedback as we plan any changes to our selections. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Portland - Hillsboro
How is Extended Stay America - Portland - Hillsboro rated?
Extended Stay America - Portland - Hillsboro has a 4.1 star rating with 1,343 reviews.
When is Extended Stay America - Portland - Hillsboro open?
Extended Stay America - Portland - Hillsboro is open now. It will close tomorrow at 12:00 a.m.