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Extended Stay America - Portland - Hillsboro
- Hotels
- Hillsboro, OR
About this business
Property Location With a stay at Extended Stay America Portland - Hillsboro in Hillsboro (Tanasbourne), you'll be close to Hillsboro Stadium. This aparthotel is within the region of Mitchell Park and Cathedral Park.Rooms Make yourself at home in one of the 136 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and... read more
Location details
10081 NE Cornell Road, Hillsboro, OR, 97124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room we eventually stayed in was comfortable for three adults and three children. However, we had to change rooms 3 times because of rooms not being cleaned. Imagine lugging your items a children ages 5,2, and 1 up the stairs to find a room that was not cleaned. And then telling front desk who exchange you to a room that was only partially cleaned. The third time they checked the room before sending me and my caravan to check. The next morning there was a fire alarm from someone cooking. This is absolutely no frills. ... read more
Business response:
Thank you for reviewing your stay. We are pleased to know you liked our location and that you found us to be a good value. However, we are sorry for the cleanliness issue you experienced in all of your rooms and regret the inconvenience it caused. Our housekeeping staff takes pride in what they do daily and we also have processes in place to double check each room prior to occupancy by the next guest. We fell short in our processes and are reviewing them so that this does not happen again. Also, your feedback will help us to... read more
Nice outdoor pool and patio area, good for kids and pets, good price. However they don’t really include breakfast, which consisted of granola bars, oatmeal packets artificial creamer and tea bags. They ran out of coffee! They offered no fresh fruit or juices, no pastries of muffins (which were pictured), not even cold cereal. Very disappointing since we had an early track meet and hungry kids.
Business response:
Thank you for choosing Extended Stay America. It’s a pleasure to know you were happy with our affordable rates and overall enjoyed your stay. However, we are sorry you were unhappy with our grab-and-go breakfast. Your comments will be shared with our brand leaders to determine new breakfast offerings. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Everything was fine except the breakfast. This is not really a free breakfast. They put out granola bars and packets of instant oatmeal. Most were gone by 8:30 when we went downstairs. There were about 3 packs of pumpkin-flavored oatmeal and about 7 granola bars.
Business response:
Marie, thank you for your review, and it is nice to know you enjoyed your overall stay with us. However,we aresorry the breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. We are pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Sincerely, Hotel Management
Just nice advice Was great although for an extended stay it was weird to not have any cups anywhere or silverware
Business response:
Andrea, we are pleased to see you enjoyed your stay at Extended Stay America. To ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly going forward. It was our pleasure accommodating you, and we look forward to seeing you again. Sincerely, Hotel Management
Esta muy grande. los cuartos y muy limpio. Para la familia
Business response:
Taytiana, thank you for confirming your stay at Extended Stay America was an excellent one. We are happy reading you loved the spaciousness of your well-kept room and that you had an excellent stay. On behalf of everyone here, we invite you to for another visit. Sincerely, Hotel Management
Last minute. Last minute arrangements. They were very accommodating.
Business response:
Debra, thank you for your fabulous rating and letting us know your last minute stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Portland - Hillsboro
How is Extended Stay America - Portland - Hillsboro rated?
Extended Stay America - Portland - Hillsboro has a 4.1 star rating with 1,343 reviews.
When is Extended Stay America - Portland - Hillsboro open?
Extended Stay America - Portland - Hillsboro is open now. It will close tomorrow at 12:00 a.m.