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Extended Stay America - Portland - Hillsboro
- Hotels
- Hillsboro, OR
About this business
Location details
10081 NE Cornell Road, Hillsboro, OR, 97124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Melissa, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Worth the money. Location, location... Our stay was better then expected, after reading some reviews... I was hesitant. But like the old saying goes "You can only keep some of the people happy, some of the time" and we were happy with our stay. I'm a single father and the kiddos and I enjoyed what we payed for. Location was excellent tons of shopping and food options surrounding the hotel, everything was well maintained and appeared in like new conditions. Room was clean, although it didnt have a fresh smell it was free of s... read more
Business response:
Thank you for the detailed review of your stay at Extended Stay America. We're delighted to know our awesome location was convenient for you and that you loved your well-appointed room. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
The room was huge. The shower was lukewarm. The walls are thin. I turned on a fan to drown out the sounds.
Business response:
James, thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Rocky, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
The location is perfect,but there is no house keeping it is just once a week
Business response:
We appreciate you staying with us and providing a review of your experience. Although you like dour location, after reading your feedback about housekeeping not visiting your suite, it appears we may have missed an important communication during your check-in. To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide housekeeping at your request for a minimal fee. We are grateful for the feedback you provided and we ... read more
I stay here every time I come to Beaverton. I can't believe they have a minimun of 50 characters to make a review.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
There was so much smoking on the main level and dogs that have pooped in the hallway. The room and hallway stunk! Asked to be moved and was moved to second floor. Much better —wanted to stay here since is was just a few blocks to the hospital. If the smell wasn’t there and they would crack down on people smoking in the rooms and eliminate dogs it would be a great place to stay for extended time.
Business response:
Kyla, thank you for being our guest. We are sorry for the cleanliness issues you encountered. Your feedback will be discussed with our housekeeping team to be more diligent going forward. However, we are glad to know you found our location ideal for your needs. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
I checked out because how rude one of the staff members was to me
Business response:
Thank you for letting us know about the rudeness of one of our staff members. We are extremely concerned with this behavior, and we apologize for this disrespect. Our staff genuinely cares about providing an enjoyable stay to all of our guests, and this isolated incident is not a reflection of our usual service standards. Our leadership team has spoken with this associate to remind him/her our main goal is to provide outstanding customer care to our guests. Again, we apologize for the unpleasant experience and hope you will ... read more
Frequently asked questions about Extended Stay America - Portland - Hillsboro
How is Extended Stay America - Portland - Hillsboro rated?
Extended Stay America - Portland - Hillsboro has a 3.4 star rating with 2,471 reviews.
When is Extended Stay America - Portland - Hillsboro open?
Extended Stay America - Portland - Hillsboro is open now. It will close tomorrow at 12:00 a.m.