Extended Stay America - Portland - Hillsboro

Business response:

Thank you for the glowing review of Extended Stay America. We believe that fresh, well-kept property and excellent customer service make us an amazing choice. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and for your excellent rating! We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for our guests. We appreciate you sharing your feedback with fellow travelers, and we look forward to seeing you again soon! Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We're glad to know you were pleased with the service provided by our front desk associates, but we're sorry for the inconvenience you had due to our hotel policies. Please know our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities and services a bit different than traditional hotels. We hope to have the chance to welcome you back so we can provide you with a much better experie... read more

Business response:

Thank you for your wonderful feedback of Extended Stay America. Our entire team will be excited to hear they were able to impact your experience so positively. We greatly appreciate the rave review and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

We are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management