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Extended Stay America - Portland - Hillsboro
- Hotels
- Hillsboro, OR
About this business
Property Location With a stay at Extended Stay America Portland - Hillsboro in Hillsboro (Tanasbourne), you'll be close to Hillsboro Stadium. This aparthotel is within the region of Mitchell Park and Cathedral Park.Rooms Make yourself at home in one of the 136 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and... read more
Location details
10081 NE Cornell Road, Hillsboro, OR, 97124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Liked kitchen although you have to go get supplies from desk. The pool was closed for cleaning our first day but good second day. Elevator broke our last day and we had to lug bags from 3rd floor (lots of exercise).
Business response:
Thank you for being our guest. Although we are glad overall you had a pleasant stay, we are sorry for the difficulties you had while you were here and for the inconvenience it caused. To ensure cleanliness of the kitchenware it is kept at the front desk, and our team gladly delivers these items to your room upon request. Also, our engineering team has addressed the elevator issue and it is now fully operational. Once again, we apologize and hope this unfortunate situation will not prevent you from visiting us again. Sincere... read more
Our room stunk like cigarett smoke really bad! Made us feel sick from the smell. The hotel was nice enough to refund our money the next day. There were no pillows available for the pull out sleeper sofa. Location of hotel was good, right next to Starbucks and restraints.
Business response:
Cindy, thank you for being our guest. Although we are glad to know you liked our location, we are sorry the smell of smoke compromised your stay. Your comments have been shared with our Housekeeping team to make sure your this room receives a deep clean to remove the odor. We hope we have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Nice hotel, rooms could be cleaner (found hair stands on bed spread). Hotel doesn't keep body lotions in room (which is unlike other basic hotels)
Business response:
Thank you for your feedback. Although it’s a pleasure to know overall you had a comfortable stay, we are sorry for the cleanliness issues you had in your room and that you were disappointed with the in-suite amenities. Your comments have been shared with our housekeeping team, and they will be more diligent with their efforts moving forward. Also, toiletries are available upon request at the front desk and always complimentary. We hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management
Our room was clean and perfectly met our needs. I wish the breakfast had been just a little bit nicer. Each morning, most of the food was gone, and we had to ask the front desk to refill.
Business response:
Thank you for reviewing the Extended Stay America. Although we are glad you were impressed with your well-maintained room, we are sorry our grab-and-go breakfast was not well stocked. Your comments have been shared with the concerned teams so we can prevent these issues from happening in the future. We hope you will return so we can make it up to you. Sincerely, Hotel Management
A little expensive for not having a good, complete breakfast. Room was clean and quiet, but the hallways needed to be vacuumed and there were a lot of cigarette butts scattered on the grounds just outside the exit and entry doors. The emergency exit doors could use some paint too. However, the parking lot was well lit, and the hotel is in a suitable location.
Business response:
Rob, thank you for your feedback. We are sorry we missed meeting some of your expectations and for the difficulties you had during your stay. Your comments have been shared with the concerned teams to determine what we can do to make improvements. We hope to have the opportunity to make sure your next visit outstanding in every respect. Sincerely, Hotel Management
Business response:
Sandra, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
The kitchenette was a life-saver and the rooms were clean and spacious, but the halls were dirty.
Business response:
We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to hear you enjoyed your comfortable suite and fully equipped. Your feedback in regard to the cleanliness issue will be shared with our housekeeping team so that they will be more diligent in their efforts. We hope to see you again soon! Sincerely, Hotel Management
A few bumps but overall good The room and building is very clean. The bed however dipped on one side which made for a restless night. The children upstairs were very loud and an hour before the grab and go breakfast was done most items were gone and coffee was empty but upon request and a bit of a wait things were replenished. Overall the establishment was nice and a decent price. I would recommend to others.
Business response:
Thanks for the kind review of Extended Stay America and recommending us to others. We are glad you liked our well-maintained property and had an overall pleasant stay. However, we are sorry for the above-mentioned issues which impacted your experience.It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Hillsboro Tub would not drain..Had to go to front desk for towels and kitchen supplies..Towels felt like scrub brushes.. In a wonderful area
Business response:
Tamara, thank you for your feedback of the Extended Stay America. Although we are glad you liked our location, we are sorry our facilities and in-room amenities were not to your expectation. Your comments have been discussed with the Maintenance and Housekeeping team members to improve our future guests’ experiences. We encourage you to try us again in the near future and are confident you will enjoy a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Portland - Hillsboro
How is Extended Stay America - Portland - Hillsboro rated?
Extended Stay America - Portland - Hillsboro has a 4.1 star rating with 1,343 reviews.
When is Extended Stay America - Portland - Hillsboro open?
Extended Stay America - Portland - Hillsboro is open now. It will close tomorrow at 12:00 a.m.