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Extended Stay America - Portland - Hillsboro
- Hotels
- Hillsboro, OR
About this business
Property Location With a stay at Extended Stay America Portland - Hillsboro in Hillsboro (Tanasbourne), you'll be close to Hillsboro Stadium. This aparthotel is within the region of Mitchell Park and Cathedral Park.Rooms Make yourself at home in one of the 136 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and... read more
Location details
10081 NE Cornell Road, Hillsboro, OR, 97124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
excellent area very clean ,spacious, close to shopping center ,great location, safe
Business response:
Thanks so much for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Pretty good except there is nothing in the kitchen area in your room. Not even a cup for drinking water.
Business response:
We are pleased to see you enjoyed your stay at the Extended Stay America. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly going forward. It was our pleasure accommodating you, and we look forward to seeing you again! Sincerely, Hotel Management
Business response:
Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Reasonable room, with caveats. "Breakfast" was a joke, cellophane wrapped muffins, oatmeal packets, and granola bars. Hide-a-bed so uncomfortable to be unusable. Pool water was green and over chlorinated. Some guest was disposing of used diapers in the stairway trash -- making the stairwell eye-wateringly stinky.
Business response:
John, please accept our apology for not living up to your expectations during your visit. We regret that you were not happy with our complimentary grab-and-go breakfast offerings and for the cleanliness issue you experienced in your room. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. Your feedback is valuable as it will help us improve our facilities moving forward. We hope to have the opportunity to make it up to you at a future date. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
I had to wait for 10 mins for Hotel staff to come out of their staff-room. They oversold so we couldn't get the suite we reserved; instead they gave us two adjacent rooms. Then magnetic card didn't work; I tried to call main-desk, but nobody picked. I had to make 2 trips to reception to have it working. Staff though was friendly.
Business response:
Thank you for providing candid feedback about your stay. We apologize for the mix-up with your room and the inconvenience this caused you. Our goal is to provide exceptional service to our guests, and we're sorry this was not your experience. We are reviewing the situation as a training tool to improve our procedures and to ensure this does not happen again. We hope we have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Quiet, but had to ask for bedding for pull out coach and found a used soap bar in the shower. But overall was a pleasant stay
Business response:
Jenni, thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
It’s close to the shopping mall and clean. You can’t expect breakfast,just only coffee and muffins, otherwise are so good.
Business response:
Thanks so much for the nice review. We are pleased everything went well for you during your visit and that our wonderful location made it even better. Your feedback in regard to grab-and-go breakfast will be shared with our Brand Leaders. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Nice hotel ! This is a very clean and comfortable hotel - the suite was excellent. I didn't realize that you don't receive housekeeping services for only a 4 night stay but we had everything we needed and it didn't even turn out to be an issue.....worth paying a little less for less service.
Business response:
Mark, thanks for choosing to stay at Extended Stay America. We are happy to know your stay with us was enjoyable and that you were impressed with our top-notch service and facilities. It was a pleasure having you here, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Portland - Hillsboro
How is Extended Stay America - Portland - Hillsboro rated?
Extended Stay America - Portland - Hillsboro has a 4.1 star rating with 1,343 reviews.
When is Extended Stay America - Portland - Hillsboro open?
Extended Stay America - Portland - Hillsboro is open now. It will close tomorrow at 12:00 a.m.