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Extended Stay America - Portland - Scarborough

3.4
  • Hotels
  • Scarborough, ME

About this business

HospitalityHotels

Location details

2 Ashley Dr., Scarborough, ME, 04074, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.41,386 reviews
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Sandhya's profile image
Sandhya 
8 years ago

Great hotel room for the necessities It was a great hotel room for the price, and the service at the front desk was good! The to-go breakfast only had muffins and cereal bars, could have used a better selection. Also, the beds were not comfortable as they were too firm :( Free wifi was pretty great! Also they have a lot of channels on cable :) 

Business response:

Sandhya, thank you for being our guest at Extended Stay America. We are pleased to know you liked your comfortable bed and were impressed with the good value we offer. I have taken a note of your concern. We hope you will come and see us again the next time you are in this area. Sincerely, General Manager 

bob's profile image
bob 
8 years ago

Pleasant quiet location Friendly staff, quiet. As mentioned, might add pastries, donuts, etc for am guests 

Business response:

Bob, on behalf of our team at Extended Stay America, thanks for the kind review. We are happy to know our location was convenient for your needs and that you liked our helpful associates. We have also taken a note of your feedback in regard to our breakfast offerings as we plan any changes to our selections. Thanks again for being our guest, and we hope you will make the same choice the next time you're in the area. Sincerely, General Manager 

Susan's profile image
Susan 
8 years ago

Great pet friendly Hotel! Gracious staff. We were impressed with the accommodations. 

Business response:

Susan, thanks for the awesome feedback. We are delighted to know all went great during your stay and that you were impressed with the top-notch service provided by our associates. It was a pleasure serving you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, General Manager 

Bill's profile image
Bill 
8 years ago

Met Our Needs This hotel worked out well for us. The staff were very friendly and the location was very good. Our room was adequate and quiet. It just needs to tidy up a few things and improve it's grab n go breakfast a little. We would stay here again. 

Business response:

Thanks for being our guest at Extended Stay America. We are glad to know our location was convenient for your needs and that you liked the service provided by our associates. It was a pleasure having you here, and we look forward to seeing you again soon. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
8 years ago

Business response:

Thank you for visiting us. I am sorry to read that we failed to meet your expectations. We hope you will accept my apology for what transpired. We hope you will give us another chance to prove that we are committed to providing excellent guest experience. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
8 years ago

Last time Big problems with wifi. Doubt I'll stay here again 

Business response:

Thank you for sharing your review and letting us know you had an overall pleasant visit. With that said, we apologize for the inconvenience you had with the internet. We are working with our service provider to determine if there is a greater problem or if this was an isolated event. We hope to have the opportunity to redeem ourselves on a future date. Sincerely, General Manager 

Megan's profile image
Megan 
8 years ago

Business response:

Megan, thank you for taking the time to share your rating. We are glad you had a pleasant stay overall, but apologize if we missed meeting all your expectations. We hope to see you again and have the opportunity to make your next visit perfect in every respect. Sincerely, General Manager 

William's profile image
William 
8 years ago

Beau séjour, personnels très accueillants et hôtel très propre. Bravo ! 

Business response:

William, it's so nice to read your positive review of your stay at Extended Stay America - Portland – Scarborough. It’s our pleasure knowing you loved everything we offer, particularly the cleanliness of our property and our service. We hope to see you again soon. Sincerely, General Manager 

Susan's profile image
Susan 
8 years ago

I'd stay again! 

Business response:

Susan, thank you for sharing your 5-star rating of Extended Stay America - Portland - Scarborough. We appreciate you choosing our hotel. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, General Manager 

Frequently asked questions about Extended Stay America - Portland - Scarborough

How is Extended Stay America - Portland - Scarborough rated?

Extended Stay America - Portland - Scarborough has a 3.4 star rating with 1,386 reviews. 

When is Extended Stay America - Portland - Scarborough open?

Extended Stay America - Portland - Scarborough is open now. It will close tomorrow at 12:00 a.m.