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Extended Stay America - Portland - Scarborough
- Hotels
- Scarborough, ME
About this business
Location details
2 Ashley Dr., Scarborough, ME, 04074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice home away from home I chose this hotel because I wanted to spend a few days away, but didn't want to eat out for every meal. The kitchen was my reason for choosing Extended Stay, but everything else about the room and staff made me happy I chose it. Check-in was very pleasant, the staff asked me about my needs and offered to bring me the kitchen utensils I wanted, which were delivered before I even had the suitcase unpacked. There was always someone at the front desk when we had questions about the area, and check out w... read more
Business response:
We appreciate you taking the time to share your experience and for choosing to stay with us. I'm so pleased to hear that your bed was comfortable to your liking and that you had an excellent stay at our hotel. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Comfortable for families! The staff here was delightful! I was impressed with the size of the room and the availability of appliances etc. That made it much easier for my family to prepare our own food while away from home.
Good for peice Nothing fancy at this hotel. Meets minimum. No red flags. Friendly staff.
Business response:
Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future. Again, thank you for choosing Extended Stay Hotels.
Clean hotel Didn't have a coffee maker, no hair dryer.
Business response:
Thank you for taking the time to tell us about your experience. Please accept our apologies that it was not communicated that we have coffee makers and hair dryers available at the front desk for guests. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Great value and location. This was a great last minute place to stay when our flight was rerouted. It was in a great location, comfortable, and even had a kitchen.
Business response:
Thank you for taking the time to share your experience. It is great to see you valued the accommodations provided and our convenient location. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Clean comfortable room. Disappointing service. I chose the extended stay option with kitchen as I was spending the night with my daughter and we like to cook together. The kitchen was bare.... no glasses, no silverware, pots, pans.... not even a coffee maker. I was told all we have to do is call the front desk and let them know what we need and they would bring it to our room. I thought that was rediculous, but what the heck. So I called the desk, but no answer. Called a second time several minutes later, no answer. Finally ... read more
Business response:
Thank you for taking the time to tell us about your experience. I am so sorry that we did not exceed your expectations. I also want to apologize that we were unable to reach you after your check-in to make sure your kitchen was customized appropriately. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future.
Great place to stay Great place to stay ! Grocery store and shopping nearby . Very. Lose to Portland with great prices and hospitality ! Highly recommend !
Business response:
Thank you for taking the time to share your experience. It is good to know our location near Portland and shopping was to your liking. Your comments about recommending us is much appreciated. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
A room directly beside us had a dog and I totally agree and think it is cool to have dogs allowed but they dog owner left a small rug out in the hallway after his dog had diarrhea on it without cleaning the rug at all. The smell obviously went throughout the hallway and it made our room smell as it was directly beside it. It was the dog owner not the dog that was the problem
Business response:
Thank you for taking the time to share your experience. First, please accept our sincerest apologies for the lack of courtesy from one of our guests. We will make sure guests are not performing such action. Still, we are glad you had an overall great stay at our hotel. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Frequently asked questions about Extended Stay America - Portland - Scarborough
How is Extended Stay America - Portland - Scarborough rated?
Extended Stay America - Portland - Scarborough has a 3.4 star rating with 1,386 reviews.
When is Extended Stay America - Portland - Scarborough open?
Extended Stay America - Portland - Scarborough is open now. It will close tomorrow at 12:00 a.m.