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Extended Stay America - Portland - Vancouver
- Hotels
- Vancouver, WA
About this business
Location details
300 NE 115th Ave., Vancouver, WA, 98684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Lady at the front was very nice an helpful
Business response:
Dear sheriy, We're thrilled to hear about your positive interaction with our front desk team at Extended Stay America! Providing helpful and courteous service is our priority, and we're delighted that you experienced this during your stay. Your kind words about our team are greatly appreciated, and we look forward to welcoming you back for another enjoyable visit.Sincerely, Hotel Management
The place was a bit run down. The was dog poop am over the front landscaping areas. Inside was very clean. The room was super nice. Loved having a kitchenette. The room was fairly spacious. Nice amenities.
Business response:
Dear Bonnie-Jean, Thank you for your kind words about our hotel. We are delighted to know that you had an excellent stay with us. We are pleased your room provided all the comforts you expected and that you enjoyed all of the in-room amenities we provide. We will evaluate the instances you mentioned regarding our property, as we are committed to offering exceptional service for our guests. It was our pleasure to host your visit, and we are looking forward to seeing you soon.Sincerely,Hotel Management
Cheap motel, really clean inside but not in a good area. Safer then some with the gate but locked up like a prison to make it that way. Staff was great and friendly. Overall not horrible experience from motel quality however other guest sketchy as hell. Felt like I was in a movie skit for a mental institution....ear plugs and night quill and you'll stay will be much better. Hope my neighbor finally found who he was looking for in the cupboards all night!
Business response:
Dear Amber, Thank you for providing feedback regarding your recent stay with us. We are glad to hear that you enjoyed our clean space and our friendly staff. However, our goal is to exceed our guests' expectations. Therefore, we want to extend our sincere apologies for not doing so in the areas you outlined. Your comments will be shared with our leadership and used as an opportunity to improve our guest experience. We look forward to another chance to regain your complete trust. We wish you all the best with your travels.Sin... read more
The desk clerk was very nice an helpful ..I got a room very quickly no problems...the room was very clean an nice ..will stay here again for sure
I liked that the property was secure behind a iron gate
Business response:
Dear Tracy, Thank you for choosing Extended Stay America. We're delighted to learn that you enjoyed a secure and relaxing stay with us. Ensuring our guests feel safe and comfortable during their stay is one of our top priorities. Thank you for sharing your positive experience, and we look forward to welcoming you back on your next visit.Sincerely,Hotel Management
The staff was very kind my room was clean
Once we got checked in, I appreciated that they have a gated parking lot for security. But had to use street parking to go get checked in before we could get into the gated part. And wish all of the exterior doors were available, but only the main entrance was in use.
Business response:
Dear Brenda, Thank you for being our guest. It is nice to know you had a pleasant stay. Our front desk team is always there to help you. We appreciate your feedback and hope we have a future opportunity to serve you again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Portland - Vancouver
How is Extended Stay America - Portland - Vancouver rated?
Extended Stay America - Portland - Vancouver has a 3.4 star rating with 1,711 reviews.
When is Extended Stay America - Portland - Vancouver open?
Extended Stay America - Portland - Vancouver is open now. It will close tomorrow at 12:00 a.m.