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Extended Stay America - Portland - Vancouver
- Hotels
- Vancouver, WA
About this business
Location details
300 NE 115th Ave., Vancouver, WA, 98684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Safe, rooms not the cleanest ans you can only go in and out of the front doors which is a little inconvenient but i guess they are just trying to stay safe
Business response:
Dear Jennifer,Thank you for your feedback. We're glad to hear you felt safe during your stay. We apologize for the cleanliness issues in your room and will address this with our housekeeping team to ensure better standards. We understand that having only the front doors for entry and exit can be inconvenient, but it's part of our efforts to maintain a secure environment for our guests. We appreciate your understanding and hope to improve your experience on your next visit.Sincerely, Hotel Management
Great front office staff however the property was very dated and lots of sketch people in and near the building.
Business response:
Dear William, Thank you for sharing your experience. We're glad you found our front office staff accommodating. We continually strive to maintain a safe and welcoming environment for all guests. Your feedback about the property's appearance is noted, and we appreciate your insights. We are committed to ongoing improvements to enhance our guests' experience. We hope to welcome you back for a more enjoyable stay in the future.Sincerely, Hotel Management
The smell was almost overpowering; we had to purchase some room spray to be able to stay in the room. It was not like other Extended Stays I have been in previously....
Business response:
Dear Jerry, We understand that any discomfort can impact the overall experience of your stay, and hearing about your encounter with the scent in your room is something we take seriously. Our team is dedicated to ensuring a pleasant environment for all our guests, and we continuously strive to maintain our hotel to meet the expectations of cleanliness and comfort. We recognize the importance of addressing any concerns that arise and work diligently to ensure our guests' comfort. Thank you for bringing this to our attention.Si... read more
Our room was pretty comfortable, but the staff seemed very disorganized and not very helpful. The elevator was down for the entire 5 days. Always had people hanging out smoking right outside the lobby area. Breakfast bar was just coffee, oatmeal packets, and mini muffins.
Business response:
Dear Sunnybrook, Thank you for your feedback. We're glad you found your room comfortable. We apologize for any inconvenience you experienced with the service and amenities. Your comments regarding the staff and the breakfast options will be shared with our team to help improve guest experiences. We appreciate your understanding and hope to have the opportunity to provide you with a more satisfactory stay in the future.Sincerely,Hotel Management
Comfortable large room; loved the kitchenette; helpful staff; downside was homeless and “sketchy” characters hanging around property
Frequently asked questions about Extended Stay America - Portland - Vancouver
How is Extended Stay America - Portland - Vancouver rated?
Extended Stay America - Portland - Vancouver has a 3.4 star rating with 1,696 reviews.
When is Extended Stay America - Portland - Vancouver open?
Extended Stay America - Portland - Vancouver is open now. It will close tomorrow at 12:00 a.m.