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Extended Stay America Premier Suites - Atlanta - Newnan
- Hotels
- Newnan, GA
About this business
Location details
30 Cade Ct, Newnan, GA, 30265, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Exceptional
Exceptional The staff are All very friendly, professional and accommodating!
Business response:
Thomas, it's so nice to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
over all was amazing despite the beds being really firm, it’s location was quiet and peaceful but still close to many fo hard beds how clean it was and the location was perfect
Very Good
Exceptional Location, friendly staff
Business response:
Thomas, thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you liked our friendly staff and that our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
Very Good
Exceptional
Motel was decent front desk employees need to lear customer service. Well after we checked out the motel tried to charge my credit card 4 times for more than the 2 nights stay did room cost 188 for the stay but my credit card was trying to get hit for 250 4 times. I personally will never go back for the fact they tried to scam me for a 1,000. Wasn’t much to breakfast a couple packets of instant oatmeal, and single packages of muffins, we opted to go eat elsewhere
Business response:
Dear Guest, We sincerely apologize for the unsatisfactory service you received from our front desk employees. Regarding your concerns about the charges outlined, please know that the attempted charge of $250 imposed at checkout was due to smoking in the room, which can only be ascertained after guest checkout. After reviewing this instance with our accounting team, we confirm there are no records of any attempt to charge $1,000. Moreover, kindly note that the breakfast items are standard for our site. If you wish to discuss ... read more
Bad Everything I am a paraplegics widow. They had nothing to accommodate me. They told me they do not clean rooms but every 7 days. I had no one to help me. I order food but could not have it delivered to my room. I had to pick up the food from front desk. Not having anyway to carry the food back to my room because I had to push my manual wheelchair asking stranger for help because there was no attendance or help. I could not go to breakfasts because nothing was in my reach. I had a most trouble experience here.
Business response:
Dear Dockery, We are deeply sorry to learn that your stay was so challenging and that the accommodations did not meet your accessibility needs. We understand how difficult this must have been and sincerely regret that our setup and service schedule caused inconvenience. While certain policies, such as weekly housekeeping, are standard for extended stays, we recognize that individual circumstances may require additional support. Your experience highlights areas where we can improve, and we are reviewing ways to better assist ... read more
Frequently asked questions about Extended Stay America Premier Suites - Atlanta - Newnan
How is Extended Stay America Premier Suites - Atlanta - Newnan rated?
Extended Stay America Premier Suites - Atlanta - Newnan has a 4.1 star rating with 1,073 reviews.
When is Extended Stay America Premier Suites - Atlanta - Newnan open?
Extended Stay America Premier Suites - Atlanta - Newnan is open now. It will close tomorrow at 12:00 a.m.