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Extended Stay America Premier Suites - Atlanta - Newnan
- Hotels
- Newnan, GA
About this business
Location details
30 Cade Ct, Newnan, GA, 30265, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
over all was amazing despite the beds being really firm, it’s location was quiet and peaceful but still close to many fo hard beds how clean it was and the location was perfect
Very Good
Exceptional Location, friendly staff
Business response:
Thomas, thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you liked our friendly staff and that our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
Very Good
Exceptional
You are paying for the new building not the amenities they advertise . . In two months we had no ice machine, no elevat Lies about rates , after a month taxes did not fall off but one week and they took the room back up to the normal rate which is not what they advertise. The manager was extra rude after the second month there after I questioned how three weeks of our stay disappeared. They wouldn’t allow my son entry after I had an emergency and couldn’t get to them and his information was on the room accuracy of payments ,... read more
Business response:
Dear Cheryl, We regret the inconveniences you experienced during your stay. Please accept our sincere apologies for the frustrations caused due to absence of ice machine and elevator outages. We also feel sorry for the billing confusion, and any miscommunication regarding rates and taxes. This is not the level of service we strive to provide. We are reviewing procedures to ensure accuracy, transparency, and courtesy at all times. Guest safety and clear documentation are priorities, and we are reinforcing training with our te... read more
Not the best not the worst somewhere in between. If we had stayed there more than 1 day we'd left We had to walk up stairs the elevator was broke, the lights didnt work, the exhaust fan in the bathroom didnt work. We could smell weed as we walked up the stairs. There is mildew in the air conditioner. The one thermostat on the wall didnt work either. The water pressure was good the hot water was real hot,and the bed was pretty comfy. The room was pretty clean except I seen a few spots of wax.
Business response:
Dear Martha, Thank you for taking the time to share your feedback regarding your recent stay. We appreciate your comments about the hot water, bed comfort, and general cleanliness. We sincerely apologize for the maintenance and cleanliness issues you experienced. Your observations have been shared with our maintenance and housekeeping teams. Guest comfort and satisfaction are our top priorities, and we hope you will give us another opportunity to provide a better experience and welcome you back. Sincerely, Hotel Management
Mal La empleada que me atendió, me trató como si fuera yo un empleado me dio una bolsa de basura para que pusiera toallas sucias que yo no utilice ni siquiera había hecho check in Bueno
Business response:
Dear William, We sincerely regret the unpleasant experience you encountered upon arrival. This is certainly not the standard of service we strive to provide. Being treated disrespectfully and being asked to handle housekeeping matters before check-in is unacceptable, and we truly apologize for the inconvenience and discomfort caused. Please be assured that we will share your comments with our team. Your feedback is valuable in helping us improve our service standards, and we hope you will give us another opportunity to serve... read more
Staff were great, owner not helpful with resolving a broken fridge. I don't recommend staying here. The refrigerator in the room is in need of repair. It was knocking so loudly that it woke me up several times throughout my first night. This required me to wear ear plugs and turn on a fan sound app to try and drown the knocking refrigerator sound out. When I asked for assistance the next morning I was told that the maintenance person would be told about it. I worked in the room the entire day and it knocked for approximately... read more
Business response:
Dear Houtrow, Thank you for taking the time to share your honest feedback. This level of detail is essential for us to know exactly how we can improve for future experiences. While we are delighted to have welcomed you as our guest and assisted you with various concerns that arose with your reservation, we are sorry to hear that we fell short in delivering the tranquil and peaceful accommodations that you came to expect. We certainly understand how important this aspect was, given the nature of your work, and we regret that ... read more
Frequently asked questions about Extended Stay America Premier Suites - Atlanta - Newnan
How is Extended Stay America Premier Suites - Atlanta - Newnan rated?
Extended Stay America Premier Suites - Atlanta - Newnan has a 4 star rating with 1,112 reviews.
When is Extended Stay America Premier Suites - Atlanta - Newnan open?
Extended Stay America Premier Suites - Atlanta - Newnan is open now. It will close tomorrow at 12:00 a.m.