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Extended Stay America Premier Suites - Atlanta - Newnan
- Hotels
- Newnan, GA
About this business
Location details
30 Cade Ct, Newnan, GA, 30265, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bad
It was descent if I just “had to stay” in again! Has to wait about 15minutes to check in so lady ahead of us could run around parking lot trying to find her debit card. Nor sure why she wasn’t ask to come back when she got it together. Room temperature would not allow it to get cool. Stayed hot our whole stay. Asked for extra pillows and Commodities. Didn’t get either. Got 1 soap, 1 shampoo. Freshly renovated!!
Business response:
Renee, thank you for sharing your review and the details surrounding your recent stay. We appreciate you bringing these issues to our attention. Our team's first priority is making sure that every guest has a comfortable and relaxing stay, and we apologize that this was not your experience. We regret if our staff did not respond to your requests while you were here and apologize for that inconvenience. It was an honor to host your visit, and we hope you will give us another chance in the future. Sincerely, Hotel Management
Poor
Je m’attendais à mieux Je petit déjeuner nul que des barres de céréales chambre propre mais couloir sale
Business response:
Davy, thank you for being our guest. We are disappointed we did not meet all of your expectations and that you did not like our complimentary grab-and-go breakfast. We will share your comments with the appropriate individuals. In addition, even though there are certain times of the day when the public areas are in heavy use, we have staff available to tidy up as needed. Thank you again for bringing this to our attention; we will surely follow up with our housekeeping team to ensure we are more consistent in our service deliv... read more
Don’t like being double charged Staff could be better Everything was fine except I got charged twice and the female staff was rude - she needs to learn manners
Business response:
Audra, thank you for bringing this to our attention. We take this matter seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management
https://secure.booking.com/review/714e74702ad63a0d.en-us.html?aid=355028&email_source=invitation_ema Breakfast was not impressive at all. Coffee was hot, but taste was just okay. Juices and Fresh fruits available would have been nice. I made a trip to the grocery store for fresh fruits, vanilla yogurt and orange juice. The size and cleanliness of the room and bathroom. The walk-in shower was good. Nice to have a refrigerator in the room.
Business response:
Carolyn, thank you for evaluating your stay. We are glad your overall visit to us was pleasant. We are also delighted to know you loved your spacious and well-kept suite along with the in-room amenities. However, we are disappointed that our complimentary grab-and-go breakfast did not live up to your expectations. We have taken note of your comments and will share them appropriately. Thank you once more for your review. Please come back and see us again soon. Sincerely, Hotel Management
I would NOT recommend this location, unless it's a 1 night stop on a road trip. New hotel, but the room was not very clean on checking in. The smell of marijuana was constant. The staff member on check in was great. On check out date I needed a paper receipt, the manager who the clerk asked for help was ZERO helpful. Told the clerk I have things to do so he's going to have to wait until I can get to it and I was unable to continue to wait and had to leave. The so called breakfast were pre-packaged muffins and pre-packaged ga... read more
Business response:
Roberto, thank you for sharing your experience at our hotel. We regret not meeting your expectations and apologize for the cleanliness issues you encountered. We will review this with our housekeeping team and take steps to ensure we are more diligent going forward. We will also share your comments with our team regarding the service issues you encountered, and rest assured we will take the necessary actions to elevate our service levels. Regarding your concern about the receipt, we would like to mention that when making a r... read more
Frequently asked questions about Extended Stay America Premier Suites - Atlanta - Newnan
How is Extended Stay America Premier Suites - Atlanta - Newnan rated?
Extended Stay America Premier Suites - Atlanta - Newnan has a 4 star rating with 1,112 reviews.
When is Extended Stay America Premier Suites - Atlanta - Newnan open?
Extended Stay America Premier Suites - Atlanta - Newnan is open now. It will close tomorrow at 12:00 a.m.