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Extended Stay America Premier Suites - Augusta
- Hotels
- Augusta, GA
About this business
Location details
1137 Garredd Boulevard, Augusta, GA, 30909, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wonderful We were given a handicap room and I didn’t request this. Was a little confused, but we didn’t complain. Staff was professional, helpful, and friendly! Property clean.
Business response:
Dear Lisa, Thank you for taking the time to share your feedback. We are delighted to hear that you found our staff professional, helpful, and friendly, and that you felt the property was clean and well maintained. We apologize for the confusion regarding the assignment of a handicap-accessible room without a prior request. While such rooms are sometimes allocated based on availability, we understand how this may have caused uncertainty. Your understanding is truly appreciated, and your feedback has been noted to improve comm... read more
Good There is no real breakfast. Coffee and a muffin. Packaged hard boiled eggs. Not even toast. Bed was comfortable.
Business response:
Dear Chelsie, Thank you for sharing your feedback and for choosing to stay with us. We’re glad to know you found the bed comfortable and had a restful stay. We apologize that our grab-and-go breakfast did not meet your expectations. Your comments are valuable, and we’ll review our breakfast offerings to explore more variety and options for our guests. We strive to provide a comfortable and satisfying experience for every stay and appreciate your input to help us improve. We look forward to the opportunity to serve you again ... read more
Great place. Would definitely stay again. The hallways were very cold. It was extremely clean everywhere and was well-lit. The room was great.
Very Good
Exceptional
Exceptional The elevator was broke and I was on the second floor and I have bad knees Location good didn't eat breakfast
Business response:
Dear Seals, We are truly sorry to hear about the inconvenience caused by the elevator being out of service during your stay. We understand how challenging this must have been, especially with your knee condition, and we sincerely apologize for the discomfort it created. Please know that maintenance issues are taken seriously, and steps are being taken to ensure better reliability. Your feedback helps us improve, and we greatly value your input. We look forward to welcoming you back for a smoother stay. Sincerely, Hotel Manag... read more
Exceptional
Pleasant
Very Good
Frequently asked questions about Extended Stay America Premier Suites - Augusta
How is Extended Stay America Premier Suites - Augusta rated?
Extended Stay America Premier Suites - Augusta has a 4.2 star rating with 941 reviews.
When is Extended Stay America Premier Suites - Augusta open?
Extended Stay America Premier Suites - Augusta is open now. It will close tomorrow at 12:00 a.m.