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Extended Stay America Premier Suites - Augusta
- Hotels
- Augusta, GA
About this business
Location details
1137 Garredd Boulevard, Augusta, GA, 30909, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Good
Wonderful There’s always room for improvement but I have no complaints at all The property was well maintained and clean
Exceptional
It was a pleasure. It was nice and clean and the customer service was amazing
Exceptional
Pleasant Hair and dirt all over sheets floor needed sweeping
Business response:
Dear Denise, We appreciate your feedback and regret the substandard cleanliness and condition of your room, as well as the discomfort you experienced during your visit. This falls well below the high standard of service we aim to provide. Your remarks are shared with the housekeeping team to review and ensure that such concerns are never repeated. Considering this a rare incident, we hope you give us another chance, and we are committed to ensuring a better experience for your future visit. Sincerely, Hotel Management
Good
Pleasant The ac kept cutting off making me hot and I had to keep getting up from my sleep to adjust the thermostat this caused me to not have a good night sleep and rest
Business response:
Dear Guest, Thank you for your visit to our hotel. We strive to create a memorable, comfortable stay for every guest; therefore, we truly apologize for the issues you had with the air unit in your room. We sincerely apologize that this impacted your sleep. Your valuable feedback will help as we continuously strive to improve our guest experience. Thank you again for choosing us. We look forward to providing you with the outstanding stay we are known for the next time you are in the area. Sincerely, Hotel Management
Very Good
Frequently asked questions about Extended Stay America Premier Suites - Augusta
How is Extended Stay America Premier Suites - Augusta rated?
Extended Stay America Premier Suites - Augusta has a 4.2 star rating with 978 reviews.
When is Extended Stay America Premier Suites - Augusta open?
Extended Stay America Premier Suites - Augusta is open now. It will close tomorrow at 12:00 a.m.