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Extended Stay America Premier Suites - Bluffton - Hilton Head
- Hotels
- Bluffton, SC
About this business
Location details
108 Seagrass Station Rd., Bluffton, SC, 29910, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great place to stay.
Business response:
Dear JMalone, It is gratifying to know you enjoyed everything about your time here at Extended Stay America. We strive to provide everything needed for a seamless experience and are glad to see we made this happen for you. Your kind words mean a lot to us, and we hope to welcome you again soon.Sincerely,Hotel Management
We had a very pleasant experience at Extended Stay in Bluffton. Staff was very helpful!
Water in the bathtub would not drain. in addition, the water was brown, coming out of the faucet. Pillows were extremely hard to sleep on. Definitely prefer feather pillows to foam. Using the nomenclature, grab and go, breakfast seems to be totally out of the ordinary. I would not say getting a packet of cereal would work well on a grab and go basis I would rate the hotel as average.
Business response:
Dear don, Thank you for your recent stay at our hotel. We appreciate your feedback and apologize for the inconvenience you experienced during your stay. Please accept our sincere apologies for the issues with the bathtub drainage and water quality. Rest assured, we are addressing these concerns to ensure they are promptly resolved. We understand the importance of a comfortable sleep experience and will take your feedback regarding the pillows into consideration. Regarding breakfast, we're continuously working to improve our ... read more
Facility and room were clean. We only stayed the night so we didn't have much staff interaction. There was only one small trash can in the bathroom, nothing in the room itself. Grab and go breakfast was fairly limited but otherwise it was a nice stay.
Business response:
Dear Thomas, Thank you for choosing to stay with us and for sharing your review. We are pleased that you had a pleasant stay except for a few issues. We will examine your concerns as we continually strive to enhance our services. It was such a pleasure to host your visit, and we want to thank you for choosing Extended Stay America. We look forward to many more visits with you!Sincerely,Hotel Management
Excellent one night stay! It looks like a new facility. I was only staying for one night, but every kind of feature and amenity was available to me! It was comfortable, clean, and quiet.
Okay
Business response:
Dear Allan, Thank you for sharing your feedback with us. We appreciate your input and are glad your overall experience was satisfactory. If there are any areas where we can further improve, please don't hesitate to let us know. We value your patronage and hope to welcome you back for an even better experience in the future.Sincerely,Hotel Management
Surprisingly Nice Stay Many times I brace myself for a tolerable stay in a hotel, but I was pleasantly surprised by the cleanliness and how well-maintained room was! I stayed only one night because I was working out of town for a couple of days, so I didn’t get to make use of the gym or laundry room. They offered a small serve yourself breakfast, which was OK.
Business response:
Dear David, We are delighted to hear that you had a pleasant surprise during your stay at Extended Stay America! Your satisfaction is our priority, and we're glad you found the cleanliness and maintenance of your room to your liking. Thank you for choosing us, and we hope to welcome you back soon for another wonderful stay!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Bluffton - Hilton Head
How is Extended Stay America Premier Suites - Bluffton - Hilton Head rated?
Extended Stay America Premier Suites - Bluffton - Hilton Head has a 4.5 star rating with 899 reviews.
When is Extended Stay America Premier Suites - Bluffton - Hilton Head open?
Extended Stay America Premier Suites - Bluffton - Hilton Head is open now. It will close tomorrow at 12:00 a.m.