Extended Stay America Premier Suites - Bluffton - Hilton Head

Business response:

Dear Kristen,Thank you for taking the time to leave such wonderful feedback about Extended Stay America. We're thrilled that you appreciated our staff's hospitality and clean rooms. Creating a positive experience for our guests is our top priority, and it's wonderful to know we were able to make you feel comfortable and at ease. We hope to welcome you back soon for another enjoyable stay.Sincerely,Hotel Management 

Business response:

Dear Kory, Thank you for your feedback! We are glad to hear that our location near the USCB campus was convenient for you. We hope you had a comfortable stay and look forward to welcoming you back to Extended Stay America in the future!Sincerely,Hotel Management 

Business response:

Dear Vanessa,We are sorry that our breakfast selections didn't meet your expectations. We understand that a well-prepared breakfast is a part of a pleasant start to the day, and we regret any inconvenience caused by the limited options. We'll share your feedback with our team to ensure our offerings better meet guest expectations moving forward. Your feedback is appreciated, and we hope you will give us another chance to prove that we are committed to providing excellent hospitality.Sincerely,Hotel Management