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Extended Stay America Premier Suites - Bluffton - Hilton Head
- Hotels
- Bluffton, SC
About this business
Location details
108 Seagrass Station Rd., Bluffton, SC, 29910, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The place is okay. My main complaint is that our room was not properly cleaned when we arrived. The floor felt gritty and it wasn't clean. Our socks were full of dirt and stained brown when we walked.
Business response:
Dear Karen, We recognize the importance of first impressions, and providing fresh, clean accommodations is essential to setting the tone for a great stay. Therefore, we apologize for any oversights in the preparation of your room and will share these notes with our housekeeping team for review and action. On a positive note, we are glad that this did not prevent you from enjoying your stay, and we look forward to welcoming you back the next time your travels bring you to the area, where you can experience a better stay. Sinc... read more
Check in was a breeze and the staff was very polite. I would stay here again
Will be staying here on my next business trip next week for 8 days. Nice area and hotel!
Business response:
Dear Tamela, We are pleased you chose Extended Stay America for your recent visit to the city. We are thrilled that you loved our hotel, and we will certainly share your compliments with our entire staff. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice every time you are in the area for your business. Sincerely, Hotel Management
Clean, quiet property and friendly staff.
Friendly staff. Doesn’t qualify as a free breakfast. Just a few snacks
Business response:
Dear William, Thank you for your feedback! We’re pleased to hear that you found our staff friendly. However, we regret that our breakfast offerings did not meet your expectations. We appreciate your perspective and will take it into consideration as we continue to improve our services. Your input is valuable to us, and we continually seek ways to improve the guest experience. We hope to welcome you back for an even better stay in the future! Sincerely, Hotel Management
W
Good staff, area felt safe and good for people with disabilities and service animals. I will come back.
Business response:
Dear Shawn, Thank you for being our guest and posting a wonderful review! Creating a welcoming and accessible environment for all guests is something we take great pride in, and we’re delighted that you felt safe and well-supported during your stay. We truly appreciate your kind words about our staff and are thrilled that you plan to return. Extended Stay America looks forward to welcoming you back for another comfortable and enjoyable visit! Sincerely, Hotel Management
Everything was clean and the staff were very nice!
Frequently asked questions about Extended Stay America Premier Suites - Bluffton - Hilton Head
How is Extended Stay America Premier Suites - Bluffton - Hilton Head rated?
Extended Stay America Premier Suites - Bluffton - Hilton Head has a 4.1 star rating with 1,311 reviews.
When is Extended Stay America Premier Suites - Bluffton - Hilton Head open?
Extended Stay America Premier Suites - Bluffton - Hilton Head is open now. It will close tomorrow at 12:00 a.m.