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Extended Stay America Premier Suites - Charlotte - Pineville - Pineville Matthews Rd.
- Hotels
- Charlotte, NC
About this business
Location details
8405 Pineville - Matthews Rd., Charlotte, NC, 28226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The front desk person Kelly was very nice and very helpful! I don’t have any negative remarks about the property It was very nice!
Good
Exceptional Nada Todo
Business response:
Dear Guest, It’s wonderful everything went so smoothly during your stay! Your kind words mean a lot to the team at Extended Stay America, and we’re thrilled you enjoyed the experience from start to finish. Knowing we could provide a visit that met your expectations in all the right ways is incredibly rewarding. We look forward to welcoming you back soon for another comfortable and hassle-free stay! Sincerely, Hotel Management
Short Stay Toads in the pool and no outdoor seating areas. Room was spacious and clean
Business response:
Dear Wolverton, Thank you for sharing your thoughts. It’s wonderful that you appreciated the roomy and tidy accommodations during your visit. We understand the importance of a comfortable outdoor space and are continuously looking at ways to enhance our surroundings for guests. Your observations are valuable as we strive to create a pleasant environment. We hope to welcome you again and offer an even better experience next time. Sincerely, Hotel Management
Exceptional
. . .
Very Good
I would stay here again even if the tournament I played in was far The location was a little to far from where I played in the softball tournament, and traffic was terrible
Business response:
Dear Fernando, Thank you for your kind words! We are thrilled to hear you'd stay with us again despite the distance to your tournament. We understand how traffic can be a challenge, but we are glad the convenience of our location still made for a pleasant stay. We look forward to welcoming you back to Extended Stay America whenever your travels bring you this way again! Safe travels, and good luck with your future tournaments! Sincerely, Hotel Management
Wouldn’t recommend or stay again Waited over 25 min for front staff member to get to desk to check me in. No breakfast …. Just coffee and cereal bar. No hair dryer Dog friendly and affordable
Business response:
Dear Muir, Thank you for sharing your experience. While we’re pleased to know there were aspects of your visit you found worthwhile, we regret that the overall experience did not reflect the level of service we aim to provide. The delay upon arrival and the limited amenities should not have detracted from your stay. Your feedback has been shared with our team for review. We appreciate you letting us know and are sorry we missed the chance to deliver a more positive and welcoming experience. We hope you will consider giving u... read more
Frequently asked questions about Extended Stay America Premier Suites - Charlotte - Pineville - Pineville Matthews Rd.
How is Extended Stay America Premier Suites - Charlotte - Pineville - Pineville Matthews Rd. rated?
Extended Stay America Premier Suites - Charlotte - Pineville - Pineville Matthews Rd. has a 4.6 star rating with 879 reviews.
When is Extended Stay America Premier Suites - Charlotte - Pineville - Pineville Matthews Rd. open?
Extended Stay America Premier Suites - Charlotte - Pineville - Pineville Matthews Rd. is open now. It will close tomorrow at 12:00 a.m.