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Extended Stay America Premier Suites - Charlotte - Pineville - Pineville Matthews Rd.
- Hotels
- Charlotte, NC
About this business
Location details
8405 Pineville - Matthews Rd., Charlotte, NC, 28226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Completely adequate, fit our purposes for a good cost. This is not a pretty place, extremely plain, with no pretense of any elegance whatsoever. The "included breakfast" contained almost nothing -- a few packages of instant oatmeal and a coffee pot (but no decaf). The in-room kitchen (which we, thankfully, did not use) contained absolutely nothing (meaning really nothing) in the way of pots & pans, silverware, dishware, condiments, etc. The kitchen cabinets were completely bare. Not sure how folks use something like that... ... read more
Business response:
Dear Hardin, Thank you for sharing your experience. We're glad to hear that our accommodations suited your needs effectively and that you found the room spacious and the bed comfortable. Your feedback regarding the breakfast offerings and kitchen amenities is noted, and we appreciate your insights. We strive to provide a practical and cost-effective stay option for our guests. Should you choose to stay with us again, we hope to exceed your expectations in all aspects of your visit. Sincerely, Hotel Management
Very Good
Pleasant
Was great Nothing Everything
Business response:
Dear Shanay, Thank you for your feedback on Extended Stay America. We are delighted you had a great experience and found everything satisfactory. Your positive comments are greatly appreciated and will be shared with our team. We strive to provide exceptional service and a comfortable stay for all our guests. We look forward to welcoming you back in the future. Sincerely, Hotel Management
Good
Good
Good
Exceptional
Cómoda La limpieza. Es cada dos semanas Ubicación
Business response:
Dear Oscar, Thank you for sharing your experience. We are pleased you found the accommodations comfortable and enjoyed the convenient location. However, we apologize for any cleanliness issues you encountered as we provided housekeeping weekly to respect guests's privacy and regret if this was not done for you. Our guests can always request additional service with a minimal fee if needed. Your feedback is important to us, and we will consider your suggestion about the cleaning schedule as we strive to improve our services co... read more
Frequently asked questions about Extended Stay America Premier Suites - Charlotte - Pineville - Pineville Matthews Rd.
How is Extended Stay America Premier Suites - Charlotte - Pineville - Pineville Matthews Rd. rated?
Extended Stay America Premier Suites - Charlotte - Pineville - Pineville Matthews Rd. has a 4.6 star rating with 773 reviews.
When is Extended Stay America Premier Suites - Charlotte - Pineville - Pineville Matthews Rd. open?
Extended Stay America Premier Suites - Charlotte - Pineville - Pineville Matthews Rd. is open now. It will close tomorrow at 12:00 a.m.