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Extended Stay America Premier Suites - Charlotte - Pineville - Pineville Matthews Rd.
- Hotels
- Charlotte, NC
About this business
Location details
8405 Pineville - Matthews Rd., Charlotte, NC, 28226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bien Manque de produits shampooing savon ect… Grande chambre et propre
Business response:
Dear Robert, Thank you for your feedback regarding your recent stay. We're delighted that you enjoyed our spacious and clean rooms! Your comfort is our priority. However, we apologize for the inconvenience regarding the lack of amenities. Being extended stays, most of our guests bring their own toiletries. Regardless, these items are available at the front desk upon request. We are sorry if this was not communicated to you. Your feedback is valuable, and we'll ensure to address this promptly to enhance future stays. Thank yo... read more
A great getaway location to escape the busy city with better access shopping at dining but without the long lines and pu Location and good order Pet friendly and clean
Business response:
Dear Anthony, Thank you for your wonderful feedback off Extended Stay America. We're delighted to hear that you enjoyed your getaway at our hotel. Providing a pet-friendly and clean environment is important to us, and we're glad that you found our location convenient and well-maintained. Your satisfaction is our priority, and we appreciate your positive comments. We hope to welcome you back for another enjoyable stay soon! Sincerely, Hotel Management
Wonderful
Good
Wonderful
Overall peaceful The smell of the room (like a bad OB )and not clean Had a couple of outside bugs in room and don’t no whr they came from Staff is very helpful
Business response:
Dear Taylor, Thank you for choosing to stay with us. We are glad to hear you found your stay peaceful and appreciated the helpfulness of our staff. However, we apologize for any inconvenience caused by the room's odor and cleanliness issues. We strive to maintain high standards of cleanliness and will address these concerns with our team. Regarding the bugs, we regularly perform pest control measures to ensure our guests' comfort. Thank you for bringing these matters to our attention, and we hope to serve you better in the f... read more
Wonderful
Enjoyed Second floor with a pet Location
Exceptional Little smell from trash room but dealable. The area
Business response:
Dear Gaston, Thank you for staying at Extended Stay America during your recent trip to the city. We are delighted you had an enjoyable and comfortable stay at our location. However, we are sorry for the smell issue and will address it on a priority basis. Please revisit, and we look forward to serving you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Charlotte - Pineville - Pineville Matthews Rd.
How is Extended Stay America Premier Suites - Charlotte - Pineville - Pineville Matthews Rd. rated?
Extended Stay America Premier Suites - Charlotte - Pineville - Pineville Matthews Rd. has a 4.6 star rating with 773 reviews.
When is Extended Stay America Premier Suites - Charlotte - Pineville - Pineville Matthews Rd. open?
Extended Stay America Premier Suites - Charlotte - Pineville - Pineville Matthews Rd. is open now. It will close tomorrow at 12:00 a.m.