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Extended Stay America Premier Suites - Charlotte - Pineville - Pineville Matthews Rd.
- Hotels
- Charlotte, NC
About this business
Location details
8405 Pineville - Matthews Rd., Charlotte, NC, 28226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Good Pool was not open during the hottest part of the summer and we had two boys 15 and 7 that were extremely disappointed. The room wasnt CLEAN !!! at best , it may have been wiped down but not very well . And unfortunately, bugs . Specifically, roaches !!! Outside and in our room . Location is nice . Very convenient
Business response:
Dear Joel, Thanks for your recent stay and feedback at Extended Stay America. We are glad you found the location pleasant and convenient. However, we are sorry we did not deliver the fresh and clean suite we are known for during your stay. We are passionate about providing our guests with clean accommodations; therefore, we regret not meeting these expectations. We have shared your comments appropriately, and we hope you give us another chance when you return to our area. We would appreciate the opportunity to provide you wi... read more
Exceptional
Exceptional
Very happy with our stay. My wife is an amputee and we always request handicap accessible rooms but typically they are still pretty difficult to navigate in her wheelchair. This extended stay America was actually truly accessable for her. She could reach everything from her wheelchair and could maneuver around the room easily without us having to move furniture around. The staff was super helpful and very kind as well.
Exceptional
Very Good
Exceptional
Good
Exceptional
Frequently asked questions about Extended Stay America Premier Suites - Charlotte - Pineville - Pineville Matthews Rd.
How is Extended Stay America Premier Suites - Charlotte - Pineville - Pineville Matthews Rd. rated?
Extended Stay America Premier Suites - Charlotte - Pineville - Pineville Matthews Rd. has a 4.6 star rating with 773 reviews.
When is Extended Stay America Premier Suites - Charlotte - Pineville - Pineville Matthews Rd. open?
Extended Stay America Premier Suites - Charlotte - Pineville - Pineville Matthews Rd. is open now. It will close tomorrow at 12:00 a.m.