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Extended Stay America Premier Suites - Cleveland - Independence
- Hotels
- Independence, OH
About this business
Location details
6025 Jefferson Drive, Independence, OH, 44131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice
Business response:
Dear Michael, Thank you for the kind words. We’re glad your time with us left a great impression. Knowing you enjoyed your stay at Extended Stay America means a great deal to us. Feedback like yours motivates us to keep creating a space that feels both welcoming and comfortable. We hope to have the opportunity to host you again soon for an even better experience. Sincerely, Hotel Management
Nice property comfortable beds
Very clean and nice
It was after midnight and you could still hear the people above you yelling. There were many empty rooms they should really try to space some people out
Business response:
Dear Amanda, Thank you for sharing your experience. We’re sorry to hear your rest was disrupted, and we understand how important a quiet atmosphere is for a pleasant visit. While room assignments depend on several factors, your perspective on guest spacing is appreciated and will be taken into consideration in future planning. Should similar issues arise during a future stay, we encourage you to reach out to our front desk. We will do our best to assist with alternative arrangements for your convenience, subject to availabil... read more
Everything was generally okay - nothing spectacular. The pool is permanently closed, so there is no pool anymore. Breakfast is just grab and go things (granola, muffins, yogurt) - not even basic cereals available. The fridge in our room could barely be considered room temperature, so definitely keep that in mind if you plan on storing perishable food.
Business response:
Dear Kelli, Thank you for staying with us and for sharing your feedback. We’re pleased to know that certain aspects of your visit were positive, although we regret that other elements did not meet your expectations. We fully understand the importance of functional accommodations and reliable services, especially during extended stays. Your remarks regarding the condition of your suite and the limited morning offerings have been reviewed with our team to identify necessary improvements. We also recognize your disappointment r... read more
Frequently asked questions about Extended Stay America Premier Suites - Cleveland - Independence
How is Extended Stay America Premier Suites - Cleveland - Independence rated?
Extended Stay America Premier Suites - Cleveland - Independence has a 3.5 star rating with 3,437 reviews.
When is Extended Stay America Premier Suites - Cleveland - Independence open?
Extended Stay America Premier Suites - Cleveland - Independence is open now. It will close tomorrow at 12:00 a.m.