This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites - Cleveland - Independence
- Hotels
- Independence, OH
About this business
Our Extended Stay America Premier Suites - Cleveland - Independence features an elevated experience at new or newly renovated hotels. All spacious suites at Extended Stay America Cleveland will feature fully equipped kitchens and added amenities like signature bedding, a free healthy breakfast, larger TVs and added storage space once renovation is complete in 2023. Pet-friendly rooms and on-site guest laundry are available at all our hotels. We welcome you to STAY Awhile at Extended Stay America Premier Suites, where you&rsq... read more
Location details
6025 Jefferson Drive, Independence, OH, 44131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We were very impressed with our room. It was a nice size and updated. The pillows were pretty flat. The Grab N Go Breakfast was nice and liked the reasonably priced vending machines with a variety of choices.
Business response:
Thank you for the feedback and review.
Everything was nice except to grab and go breakfast
Business response:
Dear Tina, We’re glad to know you had a pleasant stay at Extended Stay America and appreciate you sharing your thoughts. While we’re happy most aspects met your expectations; we understand there’s room to enhance the morning offerings. Your feedback helps us improve, and we hope to welcome you again for an even more enjoyable visit.Sincerely,Hotel Management
Room was clean and staff were friendly and professional. Otherwise, one of the two elevators was broken and the other had issues. The breakfast was very limited and some of the exercise equipment was broken. Other deferred maintenance was evident
Business response:
Dear Guest, Thank you for reviewing your stay at our hotel. We are pleased to know the room met your expectations and that our staff made your visit enjoyable. However, we sincerely apologize for the inconvenience caused by the elevator issue and maintenance oversights. Additionally, we regret that our complimentary grab-and-go breakfast was not to your liking. We recognize how these aspects can impact your overall stay and will address them with the appropriate teams to enhance our guests’ experience. We hope to welcome you... read more
Easy check in and out. Room good size. ky issues were loud partying on floor 5 that went on without end, no sheets for sleeper sofa bed (retrieved st front desk - but they had no blanket), and breakfast supplied was gone too quick - not enough supply IMHO. Nice and convenient though and staff was helpful except no blanket available.
Business response:
Dear Guest, Thank you for sharing your experience. We are pleased that the check-in process was smooth and that you found the room spacious. We sincerely apologize for the noise disturbances and the inconvenience with the sleeper sofa linens. Your comments regarding the limited breakfast offerings and lack of a blanket have been noted and will be shared with our team to help improve consistency and availability. It is reassuring that you found the location convenient and our staff helpful. We truly value your feedback and ho... read more
Business response:
Thank you for the positive review.
Business response:
Thank you for the positive review.
Business response:
Thank you for the feedback.
Business response:
Thank you for the feedback.
Frequently asked questions about Extended Stay America Premier Suites - Cleveland - Independence
How is Extended Stay America Premier Suites - Cleveland - Independence rated?
Extended Stay America Premier Suites - Cleveland - Independence has a 4.3 star rating with 2,332 reviews.
When is Extended Stay America Premier Suites - Cleveland - Independence open?
Extended Stay America Premier Suites - Cleveland - Independence is open now. It will close tomorrow at 12:00 a.m.