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Extended Stay America Premier Suites - Cleveland - Independence
- Hotels
- Independence, OH
About this business
Location details
6025 Jefferson Drive, Independence, OH, 44131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for the review.
Recent Stay in Ohio The only part I can say was not what I thought it was to be, was the fact that there really is no breakfast. Coffee and a muffin should just be left in the kitchen of the room. It was very disappointing to get downstairs expecting at least waffles or even oatmeal. Maybe you shouldn't put breakfast on the website. Everything else was great
Business response:
Dear Guest,hank you for taking the time to share your feedback. We’re glad to know most of your experience met your expectations, and we appreciate your kind words about the rest of your stay. We understand your disappointment regarding the breakfast offering. While we provide a light grab-and-go option, we recognize it may not be what some guests anticipate. Your suggestion to clarify this on the website is helpful, and we’ll pass it along. We appreciate the opportunity to welcome you and look forward to seeing you again. S... read more
Great stay every time I am here to visit. Vira 's happy smile and personality made this visit enjoyable. I will
Business response:
Dear Guest, It is a pleasure to learn that your visits have been consistently enjoyable! We are indeed fortunate to have committed team members like Vira. We will surely enjoy sharing your comments with our staff. Providing impeccable service is one of our top priorities, and your recognition makes it so rewarding. We can’t wait to welcome you back to Extended Stay America next time you are in the area!Sincerely,Hotel Management
Only one elevator worked. Otherwise it was a great stay
Business response:
Thank you Rashad.
Business response:
Thank you for the review.
location was right off interstate and close to dining options. Pool is permanently closed. Breakfast offer was minimal. 12 minute drive back to cleveland and ballpark.
Business response:
Dear Jim, It’s great to hear you enjoyed the convenience of our location near the interstate and dining spots—definitely a plus for exploring the area! We understand the disappointment about the pool and limited breakfast, and we’re always working on ways to improve the guest experience. Thank you for staying with us at Extended Stay America, and we hope to welcome you again for another comfortable visit.Sincerely,Hotel Management
We were very impressed with our room. It was a nice size and updated. The pillows were pretty flat. The Grab N Go Breakfast was nice and liked the reasonably priced vending machines with a variety of choices.
Business response:
Thank you for the feedback and review.
Everything was nice except to grab and go breakfast
Business response:
Dear Tina, We’re glad to know you had a pleasant stay at Extended Stay America and appreciate you sharing your thoughts. While we’re happy most aspects met your expectations; we understand there’s room to enhance the morning offerings. Your feedback helps us improve, and we hope to welcome you again for an even more enjoyable visit.Sincerely,Hotel Management
There wasn’t enough towels in the room.
Business response:
Dear Guest, Thank you for choosing to stay with us at Extended Stay America. We’re sorry to hear there weren’t enough towels in your room. We understand the importance of having the right amenities during your stay and apologize for the oversight. Your feedback helps us better understand our guests’ needs, and we will ensure we are more attentive to these details in the future. We hope to welcome you back soon!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Cleveland - Independence
How is Extended Stay America Premier Suites - Cleveland - Independence rated?
Extended Stay America Premier Suites - Cleveland - Independence has a 3.5 star rating with 3,614 reviews.
When is Extended Stay America Premier Suites - Cleveland - Independence open?
Extended Stay America Premier Suites - Cleveland - Independence is open now. It will close tomorrow at 12:00 a.m.