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Extended Stay America Premier Suites - Cleveland - Independence
- Hotels
- Independence, OH
About this business
Location details
6025 Jefferson Drive, Independence, OH, 44131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Friendly staff and was very clean
Business response:
Dear Ifeanyi, It was a pleasure having you as our guest at Extended Stay America, and we thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit us the next time you are in the area. Sincerely, Hotel Management
The hotel was fine to sleep at for 1 night. I didn’t feel unsafe here. They don’t give you enough towels/washcloths. The room was decent and I didn’t see any bugs which was the main thing I looked for. The hotel had a smell to it but it wasn’t terrible. I’d probably stay here again.
Business response:
Dear Brandi, Thank you for sharing your experience. We’re glad to hear that you felt safe and found the room decent and bug-free. We appreciate your comments about the towel supply and the odor in the room. Your feedback helps us improve, and we’ll be reviewing these areas with our housekeeping team to ensure a more comfortable experience for future guests. We’re grateful you’d consider staying with us again and look forward to welcoming you back. Sincerely, Hotel Management
Liked that there was a kitchette.
Na
Business response:
Dear James, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest. Sincerely, Hotel Management
Loved everything
Staff was amazing and really accommodating. However supplies such as plates and utensils and hair dryers were not available at hand had to wait a day or so.
Breakfast was empty by 8:40 but went until 9:30. Pull out couch was extremely uncomfortable
Business response:
Dear Michael, Thank you for sharing your experience. We regret the inconvenience you encountered with breakfast availability and the comfort of the pullout couch. While our team strives to provide a seamless stay, we recognize the importance of keeping items replenished throughout the morning and ensuring our furnishings meet guest expectations. Your feedback will be shared with our staff so that improvements can be made. We value your input and hope to have the opportunity to provide a more enjoyable visit in the future. Si... read more
Everything was great except continue dental breakfast was never there. I came down at 7 am and 2 muffins were there. Breakfast starts at 7
Frequently asked questions about Extended Stay America Premier Suites - Cleveland - Independence
How is Extended Stay America Premier Suites - Cleveland - Independence rated?
Extended Stay America Premier Suites - Cleveland - Independence has a 3.5 star rating with 3,570 reviews.
When is Extended Stay America Premier Suites - Cleveland - Independence open?
Extended Stay America Premier Suites - Cleveland - Independence is open now. It will close tomorrow at 12:00 a.m.