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Extended Stay America Premier Suites - Cleveland - Independence
- Hotels
- Independence, OH
About this business
Location details
6025 Jefferson Drive, Independence, OH, 44131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We stayed one night and the hotel fit our travel plans.
Business response:
Dear Carl, Thank you for choosing us during your travels. We’re glad our hotel worked well for your plans, and we would love the opportunity to welcome you again whenever your journey brings you back this way. Sincerely, Hotel Management
Weekend Getaway Hotel was average at best. The “continental breakfast” was a joke including instructions to be sure you leave enough for other guests. Would not recommend nor would I stay there again.
Business response:
Dear Donna, Thank you for sharing your impressions of your stay. We recognize the importance of starting your day with a quality breakfast, and we sincerely apologize that your experience did not align with your expectations. Your feedback is highly valued, and we are dedicated to utilizing your insights as we continually enhance our services. We hope you might reconsider us in the future so we can provide a stay that better reflects the quality and comfort you deserve. Sincerely, Hotel Management
It was out of breakfast food. Only had 2 muffins left. And water was not draining after a shower. It was up around your ankles while showering. That was not good. But room was very clean
Business response:
Dear Sophie, Thank you for taking the time to share your experience. We appreciate your kind words about the cleanliness of the room, as this is something our team takes pride in. We regret the inconvenience with the breakfast items and the drainage issue in the shower. Our team works hard to maintain a seamless experience and ensure everything is adequately stocked. Your comments highlight areas where we need improvement, and we will address them promptly. We hope you will give us another opportunity to provide you with a m... read more
Our room was clean and comfortable
Parking close to Dr.
Friendly staff and very clean. Hotel is really nice. Staff was super friendly. A few things in the room could use some updating but overall, very pleased. Would definitely stay here again.
Frequently asked questions about Extended Stay America Premier Suites - Cleveland - Independence
How is Extended Stay America Premier Suites - Cleveland - Independence rated?
Extended Stay America Premier Suites - Cleveland - Independence has a 3.5 star rating with 3,489 reviews.
When is Extended Stay America Premier Suites - Cleveland - Independence open?
Extended Stay America Premier Suites - Cleveland - Independence is open now. It will close tomorrow at 12:00 a.m.