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Extended Stay America Premier Suites - Cleveland - Independence
- Hotels
- Independence, OH
About this business
Location details
6025 Jefferson Drive, Independence, OH, 44131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was nice. Big, cozy and clean. Staff was very friendly. Just seemed to be a lot of drama between the staff and some of the folx staying. Upon check-in, two ladies were going at it with management about bugs and checkout there were police everywhere. It just seems to be a lot that goes on there.
Business response:
Dear Ashley, Thank you for sharing your experience with us. We are pleased that you found the room comfortable and our staff friendly. However, we deeply regret the disturbances you encountered during your stay. Please be assured that we take such matters seriously and are working to ensure a more peaceful environment for all our guests. Your feedback is invaluable in helping us improve our services.Sincerely,Hotel Management
It was ok
Room was clean, just felt outdated. The tile floor in front of the elevator looked like it had dried pop all over it. It was very sticky. Was that way when I checked in and still that way when I checked out the next morning.
Business response:
Dear Terry, Thank you for your feedback. We are glad you found your room clean at Extended Stay America. However, we apologize for the issue with the tile floor and appreciate you bringing it to our attention. We will ensure this is addressed promptly. We hope to welcome you back for a better experience.Sincerely,Hotel Management
Couple It was a great stay will definitely be back .. it was nice and quiet!
Business response:
Dear Bobbiestarr, Thank you for your kind words about your stay at Extended Stay America! We are delighted you had a great and quiet stay. Guest satisfaction is our top priority, and we are thrilled we have accomplished this. Knowing you are already planning a return is lovely. We look forward to welcoming you back soon!Sincerely,Hotel Management
Better then expected. The room was clean the area is nice felt safe. Front desk was helpful. Breakfast is grab and go so muffins, yogurt etc. don’t bank on it. Overall good stay.
Beautiful
Todo muy tranquilo y bonito
Business response:
Dear Erikson, We are delighted you enjoyed your stay at Extended Stay America! Our top priority is providing a peaceful and pleasant environment for our guests. Your positive feedback is greatly appreciated, and we hope to welcome you back for another beautiful experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Cleveland - Independence
How is Extended Stay America Premier Suites - Cleveland - Independence rated?
Extended Stay America Premier Suites - Cleveland - Independence has a 3.5 star rating with 3,638 reviews.
When is Extended Stay America Premier Suites - Cleveland - Independence open?
Extended Stay America Premier Suites - Cleveland - Independence is open now. It will close tomorrow at 12:00 a.m.