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6025 Jefferson Drive, Independence, OH, 44131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Greetings Travis!Thank you for your valued review and choosing us as your preferred hotel! We hope to host you again soon!
Tres bien
Business response:
Greetings Patrick! Thank you for your valued feedback and choosing us as your preferred hotel! We hope you found your experience with us referral worthy and we look forward to hosting you again soon!
I work 3rd shift and my room was across the hall from maintenance, so it was pretty noisy throughout the day.
Business response:
Dear Tenayah, Thank you for bringing this concern to our attention. We sincerely apologize for the inconvenience caused by the noise from maintenance during your stay. Providing a peaceful environment for our guests is essential, and we regret that we fell short in this instance. Your feedback is valuable, and we will address this issue promptly with our team to ensure improvements are made. Thank you for choosing us, and we look forward to welcoming you back!Sincerely,Hotel Management
Business response:
Greetings Jodi!Thank you for your valued review and choosing us as your preferred hotel! We hope you found your experience referral worthy and look forward to hosting you again soon!
Breakfast was little late but price was reasonable
Business response:
Greetings Neeraj!Thank you for your valued feedback and choosing us as your preferred hotel! We are sorry to hear that your stay was less than satisfactory. We are taking action to improve our guest experience. We hope to host you again in the future!
Business response:
Greetings Patrina!Thank you for your valued feedback and choosing us as your preferred hotel! We hope you found your stay referral worthy and we look forward to hosting you again soon!
Business response:
Greetings Reginald!Thank you for your valued feedback and choosing us as your preferred hotel! We hope you found your experience with us referral worthy and we look forward to hosting you again soon!
I would Definetly stay here again
Business response:
Greetings Patrick!Thank you for your valued feedback and choosing us as your preferred hotel! We hope you found your experience with us referral worthy and we look forward to hosting you again soon!
Upon check out, the hold should be released back to the credit card sooner. Also, for the continental breakfast, there should be more options than just instant oatmeal packets. Coffee would be great. There were no bowls for the oatmeal so I had to eat oatmeal out of a cup. Bagels, orange juice, etc., would be a much better continental breakfast.
Business response:
Dear Dashiki, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced and hope your stay was enjoyable. Regarding our breakfast, we will consider your suggestions for additional options, as guest satisfaction is our utmost priority. Your comments are valuable to us, and we will consider them as we strive to enhance our offerings. We hope to provide you with an improved experience during your next visit. Thank you for bringing these matters to our attention.Sincerely,Hotel Management
Extended Stay America Premier Suites - Cleveland - Independence has a 3.5 star rating with 3,638 reviews.
Extended Stay America Premier Suites - Cleveland - Independence is open now. It will close tomorrow at 12:00 a.m.