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Extended Stay America Premier Suites - Cleveland - Independence

3.5
  • Hotels
  • Independence, OH

About this business

HospitalityHotels

Location details

6025 Jefferson Drive, Independence, OH, 44131, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.53,638 reviews
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Travis's profile image
Travis 
a year ago

Business response:

Greetings Travis!Thank you for your valued review and choosing us as your preferred hotel! We hope to host you again soon! 

Patrick's profile image
Patrick 
a year ago

Tres bien 

Business response:

Greetings Patrick! Thank you for your valued feedback and choosing us as your preferred hotel! We hope you found your experience with us referral worthy and we look forward to hosting you again soon! 

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Tenayah 
a year ago

I work 3rd shift and my room was across the hall from maintenance, so it was pretty noisy throughout the day. 

Business response:

Dear Tenayah, Thank you for bringing this concern to our attention. We sincerely apologize for the inconvenience caused by the noise from maintenance during your stay. Providing a peaceful environment for our guests is essential, and we regret that we fell short in this instance. Your feedback is valuable, and we will address this issue promptly with our team to ensure improvements are made. Thank you for choosing us, and we look forward to welcoming you back!Sincerely,Hotel Management 

Jodi's profile image
Jodi 
a year ago

Business response:

Greetings Jodi!Thank you for your valued review and choosing us as your preferred hotel! We hope you found your experience referral worthy and look forward to hosting you again soon! 

Neeraj's profile image
Neeraj 
a year ago

Breakfast was little late but price was reasonable 

Business response:

Greetings Neeraj!Thank you for your valued feedback and choosing us as your preferred hotel! We are sorry to hear that your stay was less than satisfactory. We are taking action to improve our guest experience. We hope to host you again in the future! 

Patrina's profile image
Patrina 
a year ago

Business response:

Greetings Patrina!Thank you for your valued feedback and choosing us as your preferred hotel! We hope you found your stay referral worthy and we look forward to hosting you again soon! 

Reginald's profile image
Reginald 
a year ago

Business response:

Greetings Reginald!Thank you for your valued feedback and choosing us as your preferred hotel! We hope you found your experience with us referral worthy and we look forward to hosting you again soon! 

Matthew's profile image
Matthew 
a year ago

I would Definetly stay here again 

Business response:

Greetings Patrick!Thank you for your valued feedback and choosing us as your preferred hotel! We hope you found your experience with us referral worthy and we look forward to hosting you again soon! 

Dashiki's profile image
Dashiki 
a year ago

Upon check out, the hold should be released back to the credit card sooner. Also, for the continental breakfast, there should be more options than just instant oatmeal packets. Coffee would be great. There were no bowls for the oatmeal so I had to eat oatmeal out of a cup. Bagels, orange juice, etc., would be a much better continental breakfast. 

Business response:

Dear Dashiki, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced and hope your stay was enjoyable. Regarding our breakfast, we will consider your suggestions for additional options, as guest satisfaction is our utmost priority. Your comments are valuable to us, and we will consider them as we strive to enhance our offerings. We hope to provide you with an improved experience during your next visit. Thank you for bringing these matters to our attention.Sincerely,Hotel Management 

Frequently asked questions about Extended Stay America Premier Suites - Cleveland - Independence

How is Extended Stay America Premier Suites - Cleveland - Independence rated?

Extended Stay America Premier Suites - Cleveland - Independence has a 3.5 star rating with 3,638 reviews. 

When is Extended Stay America Premier Suites - Cleveland - Independence open?

Extended Stay America Premier Suites - Cleveland - Independence is open now. It will close tomorrow at 12:00 a.m.