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Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port
- Hotels
- Fort Lauderdale, FL
About this business
Location details
1450 SE 17th St., Fort Lauderdale, FL, 33316, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great
was ok but not as good as expected. Place clean enough until you looked at the soles of your shoes....
Business response:
Dear Guest, On behalf of our team, we appreciate you staying with Extended Stay America and providing a review. Our team is committed to providing clean, comfortable, and well-maintained suites for our guests; therefore, we sincerely apologize that this was not your experience. Please know we will share your feedback with our entire team to ensure this is not repeated. Thank you for your valuable comments, and we would welcome the opportunity to have you back soon. Sincerely, Hotel Management
Clean room pet friendly
Business response:
Dear Guest, We’re delighted to know you enjoyed a tidy and welcoming environment during your visit. It’s especially great to hear that traveling with your furry companion was a smooth and comfortable experience. Providing a pleasant space for both guests and their pets is something we truly value. Thank you for sharing your kind feedback. It means a lot to our team. We look forward to welcoming you back again soon for another enjoyable and relaxing stay. Sincerely, Hotel Management
The shower is worst and the room floor is sticky
Business response:
Dear Guest, Thank you for sharing your feedback. We sincerely regret that the condition of your accommodations did not meet expectations and understand how this could impact your overall comfort. Cleanliness and proper maintenance are essential priorities, and your comments will be shared with our housekeeping and maintenance teams for attention. Please accept our apologies for the inconvenience caused during your stay. We value your input as it helps us improve our standards and guest experience. We hope you will consider g... read more
This place is absolutely great the property is clean the rooms are clean and the staff is amazing the front desk host crystal is very sweet and helpful I enjoyed staying here.
Business response:
Dear Guest, A clean property and an amazing team make all the difference, so glad you had such a great experience! We’re especially happy to hear that Crystal made your stay even more enjoyable with her kindness and support. Your feedback means a lot to everyone at Extended Stay America, and we truly appreciate you choosing to stay with us. We look forward to welcoming you back again soon! Sincerely, Hotel Management
The rooms were very clean hassle free parking and crystal at the front desk was amazing definitely would be staying there again
Good location
Business response:
Dear Guest, Thank you for the kind review. We are pleased that everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America, and we look forward to your next stay. Sincerely, Hotel Management
The room was clean and the bed was comfortable. The location, for us, was excellent as it was only a short drive to the cruise port. Unfortunately, it was quite expensive for an overnight stay. The breakfast was lame. A dried out muffin in seal plastic, a coffee and maybe a small yoghurt. I expected more.
The front sliding door wouldn’t even open all the way to get to the reception the room had a musty smell and the bath tub had hair in it the towels had hair in it. It was bad.
Business response:
Dear Guest, We are truly sorry to hear about the issues you encountered, from the entrance door not functioning properly to the cleanliness concerns in your room. This is certainly not the standard we aim to provide, and we understand how uncomfortable and disappointing this must have been. While occasional maintenance challenges can arise, it’s clear we fell short in ensuring a clean and welcoming environment. Please be assured that your feedback has been shared with our team to address these concerns promptly. We appreciat... read more
Frequently asked questions about Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port
How is Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port rated?
Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port has a 3.5 star rating with 3,826 reviews.
When is Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port open?
Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port is open now. It will close tomorrow at 12:00 a.m.