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Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port
- Hotels
- Fort Lauderdale, FL
About this business
Location details
1450 SE 17th St., Fort Lauderdale, FL, 33316, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not a high quality experience! Basic room and bathroom. The bathtub faucet was loose and took awhile to figure out how it turn it on and get hot water. No hair dryer but you are supposed to ask for one at the front desk. When I asked, they said they were locked away until housekeeping came at 9:00. They said they would deliver one then, but they never did. The breakfast was poor. Packaged foods with no taste and the coffee was very bitter.
The front desk was nice, but not always there, which was inconvenient when checking in. There is no shampoo or toiletries in the room so that was a bit inconvenient having to go downstairs and no front desk there, and if there was a FD she was busy. Overall It was ok, but it was noticeable that it was an older hotel. It was very basic, and the carpets smelled. But the rooms were clean, an it was comfortable for the 1 night stay we booked for
Business response:
Dear Naumara,Thank you for sharing your experience. We apologize for the inconvenience you faced with the front desk availability and lack of toiletries in the room. Your feedback is valuable, and we will work on improving our service efficiency to better accommodate our guests. We appreciate your kind words about the cleanliness and comfort of your room. While our property is older, we are committed to maintaining a welcoming environment and will take your comments into consideration for future improvements. We hope to have... read more
Fantastic staff members, helpful and very kind.
Spacious clean rooms with facilities and friendly service
Business response:
Dear ABDUL,Thank you for your kind words! We're delighted that you enjoyed the spacious, clean rooms and the warm hospitality at Extended Stay America. Providing a comfortable and welcoming experience is our priority, and we truly appreciate your feedback. We look forward to hosting you again in the future!Sincerely,Hotel Management
The property is old and needs updating, looks like it is occupied by the construction worker working close by.
Business response:
Dear Jeff,Thank you for sharing your feedback. We understand that the property's appearance and age may not have met your expectations, and we appreciate your honest input. While we strive to maintain a comfortable environment for all guests, we recognize the need for updates and are continuously working on improvements. We value your perspective and hope to provide a more refreshed experience in the future. Should you choose to stay with us again, we would love the opportunity to make your visit more enjoyable.Sincerely,Hot... read more
Business response:
Dear Rafael,Thank you for sharing your feedback. We appreciate your time and the opportunity to improve based on your experience. If there were any specific concerns during your stay, we would love to hear more so we can address them and enhance our service. We hope to have the chance to welcome you again for a better experience in the future.Sincerely,Hotel Management
Super convenient So close to the cruise port
Frequently asked questions about Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port
How is Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port rated?
Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port has a 4.3 star rating with 2,177 reviews.
When is Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port open?
Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port is open now. It will close tomorrow at 12:00 a.m.