Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port

Business response:

Dear Guest, We’re delighted to hear that our customer service stood out during your visit. It’s also great that the nearby attractions and convenient location added to the enjoyment of your stay. At Extended Stay America, we’re glad you found the experience worthwhile and comfortable. Thank you for sharing your kind feedback, and we hope to welcome you back again soon for another pleasant visit. Sincerely, Hotel Management 

Business response:

Dear Guest, We’re delighted to hear that the welcoming team made a great impression during your visit. It’s also wonderful to know the accommodations felt tidy and the bed allowed you to relax comfortably. Being close to shopping and dining options can certainly make a stay even more convenient. At Extended Stay America, we strive to provide a pleasant and comfortable experience for every guest. Thank you for sharing your feedback, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for your review. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area. Sincerely, Hotel Management 

Business response:

Dear Guest, We appreciate you being our guest and leaving your valuable comments. We know how important it is to start your day with a good breakfast; therefore, we are sorry our selections at our complimentary grab-and-go breakfast didn't meet your expectations. We will certainly pass along your feedback to the appropriate team members, as we are always grateful to hear how we can improve a guest's experience. Thank you for your feedback, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Dear Guest, We’re thrilled to hear Crystal made such a great impression! Her dedication and care truly stand out, and it’s wonderful to know she helped make your stay enjoyable. The team at Extended Stay America takes pride in providing thoughtful and attentive service, and your kind words mean a lot. We look forward to welcoming you back and providing another memorable experience in the future. Sincerely, Hotel Management 

Business response:

Dear Guest, We’re so glad to hear your stay was awesome! Crystal’s dedication and friendly approach truly make a difference, and it’s wonderful to know she helped make your experience memorable. The team at Extended Stay America takes pride in providing attentive and welcoming service, and your feedback is greatly appreciated. We can’t wait to have you back for another enjoyable visit! Sincerely, Hotel Management