Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port

Business response:

Dear Guest, Thank you for sharing your feedback with us. We’re sorry that your time with us felt fairly ordinary, and we regret that our complimentary breakfast did not fully meet your expectations. It’s designed to offer a quick and convenient start to the day, though we understand some guests prefer more variety. We also understand your disappointment about the lack of an outdoor seating area, as it can enhance comfort and relaxation during a stay. While we’re glad you found nearby dining convenient, we realize that this d... read more

Business response:

Dear Guest, We are pleased to know that your visit began with such courteous and very helpful support. Feedback like this truly encourages the team at Extended Stay America. It is wonderful to hear that the assistance you received added ease to your stay. Thank you for taking the time to share your experience, and the team looks forward to welcoming you back whenever you are in the area again. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for taking the time to share your experience with us. We are pleased to hear that the suite offered ample space and was well-maintained, and we appreciate your kind words regarding the front desk team. At the same time, we regret that certain aspects of the property did not meet your expectations. Your observations about the amenities are being shared with the appropriate teams. We value your feedback and hope to welcome you back for an improved visit. Sincerely, HotelManagement 

Business response:

Dear Guest, Thank you for taking a moment to share your heartwarming review. We’re delighted to know our team made such a positive impression during your visit — warm and attentive service is something we truly take pride in. It’s wonderful to hear their courtesy helped create a comfortable experience for you, and we’ll surely share your kind words with them. Thank you for choosing Extended Stay America. We look forward to welcoming you back. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for your recent stay. We are thrilled you had a wonderful experience at Extended Stay America, and we are happy you found your suite comfortable. Each of our staff members works hard to ensure every guest enjoys their stay, so they will be pleased with your feedback. Thank you once more for your review, and we look forward to seeing you again soon! Sincerely, Hotel Management