Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port

Business response:

Dear Guest, We are glad to hear that our team was able to assist you in Spanish, and we appreciate you sharing your experience. We always aim to make our guests feel comfortable, and it's great to know we could help bridge the language gap. Thank you for staying with us at Extended Stay America, and we hope to welcome you back for another positive visit in the future! Sincerely, Hotel Management 

Business response:

Dear Ricky, Thank you for taking the time to share your feedback. We appreciate you choosing to stay with us and value your impression of the property. We understand how important a refreshed and welcoming environment is to our guests, and your comments will be shared with our team as we continue exploring improvements. Your perspective is important to us, and we hope to have the opportunity to provide a more satisfying stay in the future. Sincerely, Hotel Management 

Business response:

Dear Guest,We are so glad to hear the service stood out during your stay—that really means a lot to our team! It’s great knowing you found comfort and value while on the go. Thank you for choosing Extended Stay America. We hope your travels bring you back our way soon, and we’d love the chance to welcome you again for another relaxing visit.Sincerely,Hotel Management