Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port

Business response:

Dear Jose,Thank you for sharing your feedback. We appreciate your honest input and understand the importance of maintaining a fresh and modern environment for our guests. While we regret that certain aspects of your stay did not meet expectations, we are continually working on improvements. We hope to have the opportunity to welcome you back for a more satisfying experience in the future.Sincerely,Hotel Management 

Business response:

Dear Francesca,Thank you for your feedback. We are pleased to hear that you found the location convenient and well-suited for commuting workers. Providing a comfortable and accessible stay is important to us, and we appreciate you taking the time to share your experience. If there is anything we can improve to make your next visit even better, we would love to hear your thoughts. We hope to welcome you again in the future.Sincerely,Hotel Management 

Business response:

Dear James, We appreciate you sharing feedback about your experience with us. It is wonderful that our team's effort made a positive impression on your arrival. Our commitment to providing a warm and efficient service is unwavering, and your compliments motivate us to maintain these standards. We are glad your stay was exceptional and that you had a relaxing time with us.We look forward to welcoming you back to Extended Stay America soon!Sincerely,Hotel Management