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Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port
- Hotels
- Fort Lauderdale, FL
About this business
Location details
1450 SE 17th St., Fort Lauderdale, FL, 33316, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The young lady at checking was great
Business response:
Dear Michael, Thank you for being our guest and reviewing your hotel experience. It's so nice to know we meet your expectation. We work hard to provide high levels of service, and we're glad you were satisfied with the service you received from our front desk associates. We are so happy our staff is the highlight of your stay, and we'll be sure to share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing Extended Stay America, and we look forward to welcoming you back soon.Si... read more
A Decent Bare Bones Hotel Not much in the way of normal facilities outside of the room. The room had a refrigerator/freezer, but absolutely nothing inside, not even ice trays (and there was no icemaker at the hotel). No cups, dishes, or flatware. The advertised "breakfast" was a muffin, boiled eggs and coffee/tea. Room was reasonably clean and bed was comfortable.
Business response:
Dear Jesse, Thank you for being our guest and reviewing our hotel. We appreciate you pointing out specific items you loved and things where we can improve. We are sorry you were unhappy with the lack of amenities and our complimentary grab-and-go breakfast selection during your stay. We do our best to make these amenities available and follow our brand standards in selecting items offered at our breakfast. However, your concern will be shared with the appropriate individuals, and we will follow up to determine where we went ... read more
Not worth the money for sure. Strong smell of sewer upon check in. Arrived a little early and was told no public restroom very small waiting area. Young lady was nice abd allowed me to store my luggage so I could grab a bite. Room was clean except for shower which was stained badly water was hot but pressure was horrible. No amenities at all . Hope I never end up here again
Business response:
Dear Chancia, Thank you for reviewing our hotel. While we are pleased, you loved our service, we are sorry we missed meeting some of your expectations and the difficulties you experienced. This is not the kind of impression that we want our guests to have. Hence, your comments have been discussed with the concerned individuals to ensure we consistently deliver our service. We value your business and hope to welcome you back soon.Sincerely,Hotel Management
Took long time for water to get hot. No ice machine available. It was Super Bowl Sunday and television could not receive broadcast.
Business response:
Dear ROBERT, It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We are taking appropriate steps to ensure future guests do not encounter the same issues. In the future, please know our front desk is staffed around the clock and is always happy to address anything that will make your stay more comfortable. We hope you will allow us to give you a better experience on your next trip this way.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port
How is Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port rated?
Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port has a 4.4 star rating with 2,006 reviews.
When is Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port open?
Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port is open now. It will close tomorrow at 12:00 a.m.