Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port

Business response:

Dear Garrett, Thank you for your feedback. It's great to hear that you found the accommodations clean and convenient. A comfortable stay is important, and we understand how essential hot water is for a pleasant experience. Guest input is always valued, and we appreciate you taking the time to share your thoughts. We hope to welcome you again in the future.Sincerely,Hotel Management 

Business response:

Dear Nselaa, Thank you for sharing your experience. A comfortable stay is important, and it’s unfortunate to hear that your room was not as warm as expected. Guest comfort is always a priority, and feedback like yours helps ensure that any concerns are promptly addressed. We appreciate your time in sharing your thoughts and hope for the opportunity to provide a better experience in the future.Sincerely,Hotel Management 

Business response:

Dear Antron, Thank you for sharing your experience! We're pleased to hear that you enjoyed a quiet and comfortable stay along with a seamless check-in at Extended Stay America. Providing a relaxing environment and excellent service is our priority, and we appreciate your feedback. We look forward to welcoming you back for another great stay.Sincerely,Hotel Management 

Business response:

Dear David, We're glad to hear that Extended Stay America provided the perfect stay before your cruise! It’s great to know we met your needs, and we appreciate your feedback. We hope you had a fantastic trip and would love to welcome you back for another convenient and comfortable stay.Sincerely,Hotel Management