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Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port
- Hotels
- Fort Lauderdale, FL
About this business
Location details
1450 SE 17th St., Fort Lauderdale, FL, 33316, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff were really friendly but the showers were awful. Hard to use.. some tricky system that makes you feel like you are winding the shower controls right off. Staff said they get people having issues with them all the time. She actually came to room to help make it work. Then it was really no pressure and cool water . The water dripped all the time. Location was convenient. It’s not bad for a one night stay before a cruise.
Business response:
Cameron, thank you for being our guest. Although you found our location ideal for your needs and liked the service provided by our courteous associates, we are sorry for the issues you had with the shower. We have alerted our maintenance team about it, and they are fixing it immediately. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
Bra beliggenhet! Hotellet er slitt, har tepper på gulvene og det er lov å ha med kjæledyr. Frokosten består av instant havregrøt og barer pluss kaffe eller te. Det er kjøkken på rommet, men du må få tallerkener, glass, bestikk ol. i resepsjonen. Beliggenheten er topp med bla gratis "trikk" til stranden fra hovedgaten rett utenfor hotellet.
There were bugs in the room, the Direct TV went off when it rained and I didn’t know that they don’t provide housekeeping services. The staff was very nice.
Business response:
Lenny, thank you for being our guest. We regret the inconvenience you had due to the tv and are sorry for the cleanliness issue you had in your room. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent any future issues. Kindly note, to respect the privacy of our guest's housekeeping service is done once a week. We are happy to offer this service to you at a minimal fee. We regret if our front desk staff did not communicate this to you at the time of arrival... read more
Our room looked a little runned down but the hotel was walking distance to the Port.
Business response:
Thank you for sharing your comments online. It is a delight to know you that you found our location convenient for your travel plans which made your stay worthwhile. However, we regret you were not happy with the condition of our property. Thank you once more for staying at Extended Stay America, and we hope to see you soon. Sincerely, Hotel Management
The continental breakfast was awful. Coffee and packed muffins only. The staff even told us at check in that it was bad so not to get our expectations up.
Business response:
Tony, thank you for being our guest and for sharing your review. We are sorry for the disappointment you had with our grab-and-go breakfast. Your feedback about the breakfast specifics will help our Brand Leaders to improve our product offerings. We hope to have another opportunity to serve you in the future. Sincerely, Hotel Management
Not as advertised. Theyvsaid that there was a continental breakfast, but in reality it was a coffee and muffin grab and go station on a very small table in a very small lobby, with no seating. property was also older than expected with uncomfortable beds.
Business response:
Thank you for sharing your experience at our hotel. Please note, the third-party website mentions that we offer our guests free on-the-go breakfast. However, we regret you were not happy with your overall breakfast experience. We are sorry you did not find our property to be in excellent condition and that you did not find your bed comfortable enough. Your feedback will be discussed with the appropriate individuals in an effort to enhance our future guests’ experiences. Please consider giving us a chance to improve your impr... read more
I was honestly terrified to stay here after reading the recent reviews . Booking over a month ago it wasnt as bad but we had a decent stay. I read on my email if we were going to have a late check in to call and let them know . So I did that on Thanksgiving to let them know we would be there around 2am Friday . They said no problem you have the room till 11am Saturday . Well we drive 7 hours and get there and they no showed our reservation. After talking with the wonderful girl at the front desk and explaining again we were ... read more
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It is delightful to know you found your suite clean, and you were pleased with the exceptional service provided by our front desk staff. We work hard to ensure high levels of service, so we will share your compliments with her to let her know her efforts are appreciated. Thank you once more for reviewing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port
How is Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port rated?
Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port has a 4.4 star rating with 2,006 reviews.
When is Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port open?
Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port is open now. It will close tomorrow at 12:00 a.m.