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Extended Stay America Premier Suites - Fort Lauderdale - Cypress Creek - Park North
- Hotels
- Pompano Beach, FL
About this business
Location details
1401 W. McNab Rd., Pompano Beach, FL, 33069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The entire staff has been beyond amazing. The facilities are clean and most importantly, very safe.
My Stay Alot of the amenities listed on the website and in their descriptions are not available or only available by request. The pool was green. The pool area was swarming with mosquitoes.
Business response:
Dear Stephonia, Thank you for your feedback. We apologize for the discrepancies in the listed amenities and the condition of the pool area. Your concerns about the pool and mosquitoes are being addressed immediately. We are committed to improving our facilities and services to meet guest expectations. We appreciate your input and hope to provide a better experience in the future.Sincerely,Hotel Management
Cheap but no frills kinda dirty The bathroom shower was dirty. Hairs and mold were in the shower. The pull out bed was stained all over. Breakfast was only chocolate muffins and coffee. The pool was closed which was very disappointing for my kids.
The pool and comp breakfast is nice
Business response:
Dear Marnie, Thank you for your positive feedback! We're glad you enjoyed our pool and complimentary breakfast during your stay. Your satisfaction is our priority, and we appreciate your comments. We look forward to welcoming you back for another pleasant visit.Sincerely,Hotel Management
The bathroom and floors were filthy!!!!! The pool was cloudy and dirty, there was trash everywhere around the pool. The staff was friendly enough, but the grounds and rooms were not what the pictures represented at all.
Business response:
Dear Connie, Thank you for your feedback. We apologize for the cleanliness issues you encountered, both in your room and around the pool area. Ensuring a clean and welcoming environment is our priority, and we regret that we fell short. We appreciate your kind words about our staff and are taking immediate steps to address and improve our facilities. Your comments are invaluable to us. We hope to provide a better stay in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Fort Lauderdale - Cypress Creek - Park North
How is Extended Stay America Premier Suites - Fort Lauderdale - Cypress Creek - Park North rated?
Extended Stay America Premier Suites - Fort Lauderdale - Cypress Creek - Park North has a 4.5 star rating with 1,133 reviews.
When is Extended Stay America Premier Suites - Fort Lauderdale - Cypress Creek - Park North open?
Extended Stay America Premier Suites - Fort Lauderdale - Cypress Creek - Park North is open now. It will close tomorrow at 12:00 a.m.