Extended Stay America Premier Suites - Fort Lauderdale - Cypress Creek - Park North

Business response:

Dear Yasmeen, Thank you for sharing your feedback. While we are glad the location was convenient for your needs, we sincerely apologize that the property's cleanliness did not meet your expectations. Providing a clean and comfortable environment is a priority, and your comments have been shared with our housekeeping team to ensure improvements are made. We appreciate your input and hope to welcome you back for a more positive experience in the future.Sincerely,Hotel Management 

Business response:

Dear Paul, It was a pleasure having you as our guest at Extended Stay America, and we are so happy to have earned such a wonderful title! It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. Thank you for sharing your review with other travelers. We look forward to hosting you again soon. Sincerely,Hotel Management 

Business response:

Dear Malcolm, Thank you for your feedback! We’re thrilled to hear that you had a great experience during your stay. Our team works hard to ensure that our guests feel comfortable and satisfied, and it's wonderful to know that we met your expectations. We truly appreciate your kind words and support. We look forward to welcoming you back to Extended Stay America for another fantastic stay in the future!Sincerely,Hotel Management