Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach

Business response:

Dear Zaidi, Thank you for your kind feedback. We’re delighted to hear that Lydia was so helpful and attentive, ensuring you had towels and bedding promptly. We’re proud of our team and will share your positive comments with Lydia. Your satisfaction is our priority, and we’re glad to know you had a pleasant experience. We look forward to welcoming you back to Extended Stay America and providing you with the same high level of service on your next visit.Sincerely,Hotel Management 

Business response:

Dear Valdez, Thank you for the wonderful rating for Extended Stay America! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Sincerely,Hotel Management 

Business response:

Dear Alexis, Thank you for sharing your feedback. We're glad you found our location convenient. However, we're sorry to hear that you did not feel safe during your stay. Safety is a top priority for us, and we take such concerns very seriously. We are committed to ensuring that our guests have a secure and comfortable experience. We hope to have the opportunity to serve you again at Extended Stay America in the future. Sincerely,Hotel Management 

Business response:

Dear Kevin, Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our staff. We take pride in providing excellent service and will make sure to share your kind words with our team. We look forward to welcoming you back at Extended Stay America!Sincerely,Hotel Management