Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach

Business response:

Dear YVON, Thank you for your positive feedback! We are delighted to hear that you found our hotel to offer good value for the price. Providing great value and ensuring guest satisfaction are central to our mission. We strive to offer comfortable accommodations and excellent service at competitive rates. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay with us at Extended Stay America. Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you for your feedback; we appreciate you bringing this to our attention. Ensuring our guests' comfort and safety is paramount to us, and we apologize for any inconvenience caused by the bed frame movement. We will promptly address this issue with our maintenance team to ensure that it is rectified. Your feedback helps us improve, and we hope to have another opportunity to provide you with a more comfortable and enjoyable stay in the future. Sincerely,Hotel Management 

Business response:

Dear Mario, Thank you for including Extended Stay America in your travel plans and sharing your review with fellow travelers. It is always gratifying to receive praise for exceeding expectations, and we are delighted you found everything about us satisfying. Thank you for taking time out of your day to recognize our efforts, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Hotel Management