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Extended Stay America Premier Suites - Greenville - Woodruff Road
- Hotels
- Greenville, SC
About this business
Location details
1013 Woodruff Rd., Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and a rating like yours serves as encouragement to all of us. It was our pleasure to accommodate you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Happy with my stay Excellent customer service. I stayed for 5 nights and saw a variety of front desk personnel, all of whom were outstanding. They were responsive, friendly and quick to help with any request. I will be back!
Business response:
Karen, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed your stay with us. We will enjoy sharing your compliments with our team, and we look forward to welcoming you back soon for another amazing experience. Sincerely, Hotel Management
Business response:
Thank you for the nice rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
I liked the location. I didn’t like that it was priced according to the events going on in the area. I could care less for the event. I just wanted to sleep. I stayed there before and the price was better.
Business response:
Thank you for reviewing Extended Stay America. We are glad you liked our location. However, we regret your disappointment with the price of your stay. We hope your experience as a whole more than made up for this and that you will give us another opportunity to welcome you again soon. Sincerely, Hotel Management
The mini kitchen was super cute and convenient. My kids enjoyed the spacious room and it was close by other places
Business response:
Thank you for choosing Extended Stay America. We are glad you enjoyed our spacious rooms, well-equipped kitchenette, and excellent location. Thank you once more for your kind review. Please come back and see us again soon. Sincerely, Hotel Management
This site was perfect for what my group needed! The large rooms gave us space to spread out and the kitchenette allowed us to serve ourselves. The staff was always friendly and helpful!
Business response:
We appreciate you choosing Extended Stay America for your stay. It is great to hear you enjoyed your spacious suite and fully-equipped kitchen, along with the service of our team. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts, and we'll be sure to share your comments with them. We look forward to seeing you all again soon! Sincerely, Hotel Management
The staff at this hotel hide in the back and leave people standing at the front desk for 15 to 20 minutes even after you call for them. You have to take a survey just to check in. The rooms were great. Very clean and new. Internet is not free, they give you slow speed for free but you have to pay for internet that you can actually work with. Will not plan to stay in this hotel again due to the treatment from the staff, it was that bad.
Business response:
Thank you for sharing your feedback with us. We sincerely apologize for the unpleasant experience you had with our staff. We will work with our staff diligently to ensure we are more consistent in our service delivery. We hope you will return so that we can have an opportunity to provide you with a better stay. Sincerely, Hotel Management
Perfect experience! It was a perfect experience. The staff allowed us an early check in. They were always helpful and courteous. The kitchen was better than my expectations. I always carry my kitchen supplies when staying in a room with a kitchenette. So, not having the kitchen stocked with cooking supplies was not a problem for us. However the option to have the supplies delivered to our room was offered. I will be staying here again. It was super convenient to downtown.
Business response:
Mary, thank you for your excellent review of Extended Stay America. Your feedback is the best performance measure we have, so we appreciate you for taking the time to recognize the efforts of our staff. It is delightful to know how much you enjoyed your time with us, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Greenville - Woodruff Road
How is Extended Stay America Premier Suites - Greenville - Woodruff Road rated?
Extended Stay America Premier Suites - Greenville - Woodruff Road has a 4.3 star rating with 1,549 reviews.
When is Extended Stay America Premier Suites - Greenville - Woodruff Road open?
Extended Stay America Premier Suites - Greenville - Woodruff Road is open now. It will close tomorrow at 12:00 a.m.