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Extended Stay America Premier Suites - Greenville - Woodruff Road
- Hotels
- Greenville, SC
About this business
Location details
1013 Woodruff Rd., Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I liked the location. I didn’t like that it was priced according to the events going on in the area. I could care less for the event. I just wanted to sleep. I stayed there before and the price was better.
Business response:
Thank you for reviewing Extended Stay America. We are glad you liked our location. However, we regret your disappointment with the price of your stay. We hope your experience as a whole more than made up for this and that you will give us another opportunity to welcome you again soon. Sincerely, Hotel Management
The mini kitchen was super cute and convenient. My kids enjoyed the spacious room and it was close by other places
Business response:
Thank you for choosing Extended Stay America. We are glad you enjoyed our spacious rooms, well-equipped kitchenette, and excellent location. Thank you once more for your kind review. Please come back and see us again soon. Sincerely, Hotel Management
This site was perfect for what my group needed! The large rooms gave us space to spread out and the kitchenette allowed us to serve ourselves. The staff was always friendly and helpful!
Business response:
We appreciate you choosing Extended Stay America for your stay. It is great to hear you enjoyed your spacious suite and fully-equipped kitchen, along with the service of our team. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts, and we'll be sure to share your comments with them. We look forward to seeing you all again soon! Sincerely, Hotel Management
The staff at this hotel hide in the back and leave people standing at the front desk for 15 to 20 minutes even after you call for them. You have to take a survey just to check in. The rooms were great. Very clean and new. Internet is not free, they give you slow speed for free but you have to pay for internet that you can actually work with. Will not plan to stay in this hotel again due to the treatment from the staff, it was that bad.
Business response:
Thank you for sharing your feedback with us. We sincerely apologize for the unpleasant experience you had with our staff. We will work with our staff diligently to ensure we are more consistent in our service delivery. We hope you will return so that we can have an opportunity to provide you with a better stay. Sincerely, Hotel Management
Perfect experience! It was a perfect experience. The staff allowed us an early check in. They were always helpful and courteous. The kitchen was better than my expectations. I always carry my kitchen supplies when staying in a room with a kitchenette. So, not having the kitchen stocked with cooking supplies was not a problem for us. However the option to have the supplies delivered to our room was offered. I will be staying here again. It was super convenient to downtown.
Business response:
Mary, thank you for your excellent review of Extended Stay America. Your feedback is the best performance measure we have, so we appreciate you for taking the time to recognize the efforts of our staff. It is delightful to know how much you enjoyed your time with us, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Business response:
Thank you for rating your nice experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
I had a great stay. Clean and nice. The battery for the lock died and couldn’t get in for a while, but they worked diligently to fix it. Highly recommend.
Business response:
Ashleigh, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our spotless property. We are also glad you liked our great service. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
BEST STAY IN GREENVILLE!!! My experience/stay here was amazing! Excellent customer service. The room was extremely clean! Very quiet environment.
Business response:
Thank you for choosing Extended Stay America. We are delighted you enjoyed your comfortable stay at our hotel. We are also glad you loved your refreshing accommodations and our outstanding service. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Greenville - Woodruff Road
How is Extended Stay America Premier Suites - Greenville - Woodruff Road rated?
Extended Stay America Premier Suites - Greenville - Woodruff Road has a 4.3 star rating with 1,598 reviews.
When is Extended Stay America Premier Suites - Greenville - Woodruff Road open?
Extended Stay America Premier Suites - Greenville - Woodruff Road is open now. It will close tomorrow at 12:00 a.m.