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Extended Stay America Premier Suites - Greenville - Woodruff Road
- Hotels
- Greenville, SC
About this business
Location details
1013 Woodruff Rd., Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
New hotel, very clean! Wish it had more wash cloths in room—only 2. Also, no cups for bathroom. Overall though it was great and I would stay again!
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're glad to know you had a pleasant time while you were here and that you liked our well-kept maintained property. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Good but needs improvement Great place for the family. Well lit and the people were nice. For the management I have some improvements: - Fix the WiFi. NO one will come if the WiFi has a small limit of 5 devices with slow speed. Give a sufficient bandwith to the room so that folks can watch a movie. - Fix the breakfast. EIther offer it or not. What you are trying to do is say you have if but not really. - Fix the trash situation. Offer big trash cans on each floor so that the rooms can stay clean. - Cleaning only on Wednesday... read more
Business response:
Thank you for choosing to stay with us. We're glad you were pleased with the service provided by our associates and that you had a pleasant time while you were here. However, we're sorry for the trouble with our Wi-Fi and the inconvenience you had due to our housekeeping policy. Please know our service provider has been made aware of the problem, and we are working to ensure we have the proper connectivity throughout the hotel. Also, being an extended stay hotel, we clean room weekly to maintain the privacy of our guests, bu... read more
Breakfast was not impressive. Room was super clean and great.
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation future visit to our city. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Brand new building! Very clean! Bedding was awesome! A bit difficult to find, it sets off the road and the signage has yet to be put up. Lots of traffic on Woodruff Road and no light to gain entrance. Be careful crossing
Business response:
Thank you for your awesome review of the Extended Stay America. It appears we were successful in providing you with an exceptional stay. We are happy you had a great night’s sleep due to the comfortable bed and pillows. We look forward to welcoming you back soon. Safe travels! Sincerely, Hotel Management
Great Extended Stay Experience ESA - Woodruff Rd is exceptionally clean, quiet, and convenient. Lots of restaurants and mall nearby.
Business response:
Paul, thank you for your gracious review. We are thrilled to know you had a pleasant stay at our well-kept property and that you were impressed with our ideal location close to many exciting spots in our city. On behalf of everyone here at Extended Stay America, we invite you to visit us again soon. Sincerely, Hotel Management
The only downside is the breakfast. Just know it’s all portable breakfast food that you can eat later. It didn’t bother me but it bothered the person I was with.
Business response:
Thank you for being our guest. We are sorry for the disappointment you had with our breakfast. Your concern will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. On a positive note, your overall rating suggests you had a comfortable stay, and we hope these positive aspects of your visit will help you choose Extended Stay America again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Greenville - Woodruff Road
How is Extended Stay America Premier Suites - Greenville - Woodruff Road rated?
Extended Stay America Premier Suites - Greenville - Woodruff Road has a 4.6 star rating with 1,232 reviews.
When is Extended Stay America Premier Suites - Greenville - Woodruff Road open?
Extended Stay America Premier Suites - Greenville - Woodruff Road is open now. It will close tomorrow at 12:00 a.m.