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Extended Stay America Premier Suites - Greenville - Woodruff Road
- Hotels
- Greenville, SC
About this business
Location details
1013 Woodruff Rd., Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Breakfast was not impressive. Room was super clean and great.
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation future visit to our city. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Brand new building! Very clean! Bedding was awesome! A bit difficult to find, it sets off the road and the signage has yet to be put up. Lots of traffic on Woodruff Road and no light to gain entrance. Be careful crossing
Business response:
Thank you for your awesome review of the Extended Stay America. It appears we were successful in providing you with an exceptional stay. We are happy you had a great night’s sleep due to the comfortable bed and pillows. We look forward to welcoming you back soon. Safe travels! Sincerely, Hotel Management
Great Extended Stay Experience ESA - Woodruff Rd is exceptionally clean, quiet, and convenient. Lots of restaurants and mall nearby.
Business response:
Paul, thank you for your gracious review. We are thrilled to know you had a pleasant stay at our well-kept property and that you were impressed with our ideal location close to many exciting spots in our city. On behalf of everyone here at Extended Stay America, we invite you to visit us again soon. Sincerely, Hotel Management
The only downside is the breakfast. Just know it’s all portable breakfast food that you can eat later. It didn’t bother me but it bothered the person I was with.
Business response:
Thank you for being our guest. We are sorry for the disappointment you had with our breakfast. Your concern will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. On a positive note, your overall rating suggests you had a comfortable stay, and we hope these positive aspects of your visit will help you choose Extended Stay America again in the future. Sincerely, Hotel Management
Early Check-In Fee! But TV & Wifi Didn't Work? The building is great. The manager was terrible. As a Hotels gold member with over 400 nights now globally in hotel, I know what 'hospitality' should be and this manager made bad calls. 1) Arrived early. They had a room open. She told me to check-in early, there would be a fee. I declined and said I'd try to book elsewhere but got stuck in a local jewelry store hours, and just came back. I accepted their policy, no negativity from me, but oh.. plot twist! 2. I come back and ch... read more
Business response:
Rodrick, thank you for choosing to stay with us. We are extremely sorry that you had a negative experience here, and we assure you that all of your concerns are being taken seriously. We have no excuses to offer, but we do extend our sincerest apologies and want you to know that we are making adjustments and working to deliver better hospitality going forward. Please consider staying at our hotel again in the future so you can experience the terrific service you should always expect from us, every visit. Sincerely, Hotel Man... read more
Frequently asked questions about Extended Stay America Premier Suites - Greenville - Woodruff Road
How is Extended Stay America Premier Suites - Greenville - Woodruff Road rated?
Extended Stay America Premier Suites - Greenville - Woodruff Road has a 4.6 star rating with 1,303 reviews.
When is Extended Stay America Premier Suites - Greenville - Woodruff Road open?
Extended Stay America Premier Suites - Greenville - Woodruff Road is open now. It will close tomorrow at 12:00 a.m.