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1013 Woodruff Rd., Greenville, SC, 29607, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
night desk person could have been friendly and more efficient. Very clean and welcoming building & environment. Could have used more in fitness center (benches, mats, dumbbells). Better/nicer option for breakfast.
Business response:
Brain, thank you for being our guest at Extended Stay America. We're glad to know you were pleased with you liked our well-kept property and that you love the ambiance of our hotel. We appreciate your suggestions as it will help us to improve our service and facilities moving forward. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Business response:
Oliver, thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Zuerst einmal muß man deutlich sagen, das es sich hierbei um kein Hotel im herkömmlichen Sinne handelt, sondern um eine Unterkunft für längere Zeit, wie sie gerne von Monteuren gebucht wird. Die Zimmer sind geräumig und beinhalten eine Küchenzeile mit Kühlschrank, Kocher und Microwelle. Service im herkömmlichen Sinne gibt es kaum, man macht sein Bett halt selbst. Der bauliche Zustand ist eindeutig renovierungsbedürftig. Beim Versuch, die Badezimmertür zu öffnen, fiel die gesamte Drückergarnitur ab. Als ich dieses der Rezepti... read more
Business response:
Christian, thank you for choosing us for your needs. We are pleased to know you liked your well-appointed room and that you had a pleasant stay with us. However, we are sorry that you didn’t like our housekeeping policy and apologize for the maintenance issue in your room. Also, we apologize for the service issue. Your feedback will help us improve our future guests experiences going ahead, Please consider giving us another chance to provide you with a much better stay. Sincerely, Hotel Management
One of the best exstended dtay ive stayed and will be returning again.
Business response:
Thanks for sharing the wonderful review about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we look forward to hosting you again. Sincerely, Hotel Management
Business response:
Thank you for letting us know your visit at Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Could have been better Every time I went to use my key, I had to get it reset even after carefully not placing it by my phone. Front desk staff always had an away from desk sign up and had to call to get them to come help. Hotel was comfortable & clean, but was very disappointed in the breakfast selection.
Business response:
Thank you for choosing Extended Stay America. We're glad to know you liked our well-kept property, but we're sorry for the inconvenience you had due to the key of your room. Please be assured that we have asked our maintenance team to inspect and fix the issues you the lock. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Great hotel even better staff
Business response:
Thank you for the glowing review of Extended Stay America. We're delighted to know you loved our well-kept property and that the service provided by our superb associates was beyond your expectations. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Great stay! Man, what a great layout! AND pet friendly as well!
Business response:
Kevin, thank you for reviewing your stay with us at Extended Stay America. We're delighted to know you loved our well-maintained property and that you were impressed with our pet-friendly hotel. We appreciate your feedback and look forward to your next visit! Sincerely, Hotel Management
A couple of disappointments No coffee pot in the room. TV is on the side of the bed. Breakfast on the go was disappointing. Otherwise, everything was excellent.
Business response:
Julius, thank you for being our guest at Extended Stay America. We're glad overall you had a pleasant time with us, but we're sorry for the inconvenience you had due to our hotel policy. Please know kitchenware for your room is available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to our guests upon request. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Extended Stay America Premier Suites - Greenville - Woodruff Road has a 4.6 star rating with 1,303 reviews.
Extended Stay America Premier Suites - Greenville - Woodruff Road is open now. It will close tomorrow at 12:00 a.m.