Extended Stay America Premier Suites - Greenville - Woodruff Road

Business response:

Thank you for choosing Extended Stay America. We're glad to know you liked our well-kept property, but we're sorry for the inconvenience you had due to the key of your room. Please be assured that we have asked our maintenance team to inspect and fix the issues you the lock. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management 

Business response:

Thank you for the glowing review of Extended Stay America. We're delighted to know you loved our well-kept property and that the service provided by our superb associates was beyond your expectations. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Kevin, thank you for reviewing your stay with us at Extended Stay America. We're delighted to know you loved our well-maintained property and that you were impressed with our pet-friendly hotel. We appreciate your feedback and look forward to your next visit! Sincerely, Hotel Management 

Business response:

Julius, thank you for being our guest at Extended Stay America. We're glad overall you had a pleasant time with us, but we're sorry for the inconvenience you had due to our hotel policy. Please know kitchenware for your room is available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to our guests upon request. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management 

Business response:

Mary, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for your fantastic rating! We are pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management 

Business response:

Sherilyn, thank you for the glowing review of Extended Stay America. We're thrilled to know you were pleased with the service provided by our excellent associates and that you liked our grab-and-go breakfast offerings. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to review your stay at Extended Stay America. We're delighted to know you were impressed with our affordable rates and that you liked our well-maintained hotel. We hope you will revisit so we can provide you with another great visit. Sincerely, Hotel Management 

Business response:

Olivia, thank you for staying at Extended Stay America and leaving a review of your experience here. It is a pleasure to know you loved everything we have to offer and that our property met all of your expectations for a perfect stay. Your comments are highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management