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Extended Stay America Premier Suites - Greenville - Woodruff Road
- Hotels
- Greenville, SC
About this business
Location details
1013 Woodruff Rd., Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was good. The one thing that was not good was that it was advertised as offering breakfast, but it turned out to a "Grab and Go" breakfast which consisted of coffee and a packaged pastry.
Business response:
Benjamin, thank you for being our guest at Extended Stay America. We are glad to know you were enjoyed your time with us, but we are sorry you were unhappy with our breakfast offerings. Your concern has been shared with our brand leaders to determine new choices. Thanks again for staying with us - we appreciate your business! Sincerely, Hotel Management
Very nice new facility. Still had new smell but still needed some finishing touches. Key access to back door inop., door Handel missing indoors, and no equipment in work out room. Very clean though. Water pressure was weak. Area was very quiet, but I could hear guests walking across room from the floor above. Staff was very friendly.
Business response:
James, thank you for being our guest. We are happy to see you were impressed with our associates and had a pleasant time with us. However, we are sorry for the issues you encountered during your stay with us. Your comments will be shared with the team, and we hope you will visit us again so that we can make it up to you. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
It was pretty clean because everything was new. Outside of that it was just okay. It did the job for the price and conveniently allows pets, so I can't argue with that. Not bad, but not great.
Business response:
Sharon, thank you for sharing your feedback. We are pleased to see you were happy with our well-kept property and that you were impressed with our pet-friendly feature. It was a pleasure accommodating you, and we hope to have another opportunity to welcome you back soon for an even better experience. Sincerely, Hotel Management
I'm Happy Overall very good. New building. Sawdust on headboard. TV located to the side of bed. Not at foot of bed. CLEAN, everything NEW. Ask for room on front of building. Traffic noise on back side. Convenient location. Popular location.
Business response:
Mallory, thank you for choosing Extended Stay America. We are pleased to see you were happy with the cleanliness of our property and enjoyed our location. Thanks again for your review, we hope you will choose us back soon. Sincerely, Hotel Management
Great stay. Would stay again. Brand new hotel. Very clean and comfortable. Staff was extremely friendly and helpful. Close to the highway so easy in and out.
Business response:
John, please accept our sincere thanks for reviewing your stay at Extended Stay America. We are delighted to read that our well-kept room, hospitality, and location made such a wonderful impression on you. Your recognition of our efforts will serve to motivate us even more! It was our pleasure to have you as our guest, and we can’t wait to host you again on a future visit to the area. Sincerely, Hotel Management
The heating unit did not work in eather room that we were placed in. Moved from one room because of this issue and it persisted in the next room.
Business response:
Thank you for posting a review of your stay. We're sorry for the inconvenience you had due to the AC in your rooms. Please be assured that we have discussed your feedback with our maintenance team, and they are rectifying the problem immediately. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Greenville - Woodruff Road
How is Extended Stay America Premier Suites - Greenville - Woodruff Road rated?
Extended Stay America Premier Suites - Greenville - Woodruff Road has a 4.6 star rating with 1,232 reviews.
When is Extended Stay America Premier Suites - Greenville - Woodruff Road open?
Extended Stay America Premier Suites - Greenville - Woodruff Road is open now. It will close tomorrow at 12:00 a.m.