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Extended Stay America Premier Suites - Greenville - Woodruff Road
- Hotels
- Greenville, SC
About this business
Location details
1013 Woodruff Rd., Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I can't say enough about this place... Friendliest staff I have ever met. One of the nicest rooms I have ever had, which included a full fridge, two stove top burners, a nice microwave, a dishwasher, and a more than big enough shower. Huge TV, everything looked brand new, it was SO clean. I've stayed in hotels that cost 4 times as much as this that don't even come close. What a great stay. I will most definitely be returning.
Business response:
Please accept our sincere thanks for reviewing your stay at Extended Stay America. We are delighted to read that our well-kept room, hospitality, and amenities made such a wonderful impression on you. Your recognition of our efforts will serve to motivate us even more! It was our pleasure to have you all as our guest, and we can’t wait to see you again on a future visit to the area. Sincerely, Hotel Management
Brand new hotel should be spotless This is a brand new hotel and should be spotless. Unfortunately, it seems to be going downhill the way of other local extended stay hotels. The rooms, hallway and stairway had clearly not been vacuumed in sometime. There was a strange white substance on the carpet which should’ve been cleaned. There were hairs in the shower. I never saw any sign of a housekeeping staff. The front desk staff are very friendly and helpful. Cigarette butts all over outside.
Business response:
Leone, thank you for your review. Although you were pleased with the service provided by our associates, we apologize for the cleanliness issues you encountered while you were. Please be assured that we have discussed your concerns with our housekeeping team, and we’re working with them to reiterate the importance of our daily checklists to make sure this isn't repeated. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management
This is a brand new hotel and should be spotless. I’ve stayed here three times and already I can see that it’s going down hill the way of other extended stay hotels. The rooms have clearly not been vacuumed in some time and neither have the hallways or stairways. Something had been spilled on the carpet in my room and should have been cleaned up.There are cigarette butts outside the entrances. There were hairs in the bathroom.
Business response:
Thank you for being loyal to our brand. We are sorry for the cleanliness issues you encountered during your past three visits and regret the inconvenience it caused. We are concerned about your experience and have immediately brought this to the attention of our housekeeping for review and action. Our staff's top priority is to provide a clean environment for our guests, and we are very sorry that did not happen during your stay. Please visit us again so we can restore your faith in our hotel and provide you with the hospita... read more
The room was super clean and so was the bathroom. The bed was comfortable. And the front desk was more than accommodating when it came to late check out!
Business response:
Thank you for the glowing review of Extended Stay America. We are delighted to know you enjoyed your well-kept room and were impressed by the service provided by our courteous associates. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Satisfied This hotel just opened a month ago and our overall experience was a good one. I do suggest a larger sign on the building and also near the road. The room was very spacious and the bed was comfortable. In the hotel description, it said there was a sofa bed but this sofa did not let out into a bed, this was our only complaint. We will stay here again 😊
Business response:
Andrea, thank you for being our guest at Extended Stay America. It’s a pleasure to know had a wonderful stay with us and loved your well-kept suite. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
New hotel and thus very clean. Still don't even have a sign at the start of the access road (that was the only negative - slightly difficult to find due to that).
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed our new property. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
New hotel The hotel is located on a really busy road, so it was hard to get in and out during rush hour. That being said, it was quiet, comfortable and very contemporary. The only drawback was the wifi in the rooms. It was slow and unreliable. Otherwise, a great experience.
Business response:
Julie, thank you for choosing to stay at Extended Stay America. We are pleased to know you enjoyed your time with us and look forward to seeing you back in the future. Sincerely, Hotel Management
Business response:
Jaebo, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Greenville - Woodruff Road
How is Extended Stay America Premier Suites - Greenville - Woodruff Road rated?
Extended Stay America Premier Suites - Greenville - Woodruff Road has a 4.6 star rating with 1,232 reviews.
When is Extended Stay America Premier Suites - Greenville - Woodruff Road open?
Extended Stay America Premier Suites - Greenville - Woodruff Road is open now. It will close tomorrow at 12:00 a.m.