This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites - Greenville - Woodruff Road
- Hotels
- Greenville, SC
About this business
Location details
1013 Woodruff Rd., Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This is a brand new hotel and should be spotless. I’ve stayed here three times and already I can see that it’s going down hill the way of other extended stay hotels. The rooms have clearly not been vacuumed in some time and neither have the hallways or stairways. Something had been spilled on the carpet in my room and should have been cleaned up.There are cigarette butts outside the entrances. There were hairs in the bathroom.
Business response:
Thank you for being loyal to our brand. We are sorry for the cleanliness issues you encountered during your past three visits and regret the inconvenience it caused. We are concerned about your experience and have immediately brought this to the attention of our housekeeping for review and action. Our staff's top priority is to provide a clean environment for our guests, and we are very sorry that did not happen during your stay. Please visit us again so we can restore your faith in our hotel and provide you with the hospita... read more
The room was super clean and so was the bathroom. The bed was comfortable. And the front desk was more than accommodating when it came to late check out!
Business response:
Thank you for the glowing review of Extended Stay America. We are delighted to know you enjoyed your well-kept room and were impressed by the service provided by our courteous associates. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Satisfied This hotel just opened a month ago and our overall experience was a good one. I do suggest a larger sign on the building and also near the road. The room was very spacious and the bed was comfortable. In the hotel description, it said there was a sofa bed but this sofa did not let out into a bed, this was our only complaint. We will stay here again 😊
Business response:
Andrea, thank you for being our guest at Extended Stay America. It’s a pleasure to know had a wonderful stay with us and loved your well-kept suite. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
New hotel and thus very clean. Still don't even have a sign at the start of the access road (that was the only negative - slightly difficult to find due to that).
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed our new property. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
New hotel The hotel is located on a really busy road, so it was hard to get in and out during rush hour. That being said, it was quiet, comfortable and very contemporary. The only drawback was the wifi in the rooms. It was slow and unreliable. Otherwise, a great experience.
Business response:
Julie, thank you for choosing to stay at Extended Stay America. We are pleased to know you enjoyed your time with us and look forward to seeing you back in the future. Sincerely, Hotel Management
Business response:
Jaebo, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
Clean and Accommodating This was a very clean hotel that has a full kitchen and spacious bathroom. I am not sure how they can list breakfast as they had coffee and granola bars offered. my only complaint there was no coffee maker in the room. But cleanliness is my only real need and they satisfied that.
Business response:
Thank you for taking the time to review your stay at Extended Stay America. We're delighted to know you loved your well-appointed room and that you had a great experience. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Greenville - Woodruff Road
How is Extended Stay America Premier Suites - Greenville - Woodruff Road rated?
Extended Stay America Premier Suites - Greenville - Woodruff Road has a 4.6 star rating with 1,303 reviews.
When is Extended Stay America Premier Suites - Greenville - Woodruff Road open?
Extended Stay America Premier Suites - Greenville - Woodruff Road is open now. It will close tomorrow at 12:00 a.m.