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Extended Stay America Premier Suites - Greenville - Woodruff Road
- Hotels
- Greenville, SC
About this business
Location details
1013 Woodruff Rd., Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
should not allow pitbulls. ridiculous. might as well have invited tigers or lions to stay there. that darn fan in the bathroom was going and going and going... water pressure in the shower was definitely lacking.
Business response:
Dear Guest, Thank you for sharing your comments. We strive to offer quality service to our guests; therefore, we are disappointed if we do not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. Your feedback is shared with our concerned team and will be addressed adequately. Please return and allow us to show you the hospitality we are known for providing.Sincerely,Hotel Management
Noisy Property My check-in started off bad. My driver's license was mistaken for a man who lives in NY bbut had the first 3-4 digits of my DL. But the desk clerk was kind and saw that there was a difference in the numbers and allowed my children and I to stay. A very noisy property. First and last stay.
Business response:
Thank you for being our guest and for sharing your feedback. Please accept our sincere apologies for the issue you experienced at the time of check-in and that our associate was able to resolve it. We are also sorry for the noise concerns during your stay and its impact on your overall comfort. We truly regret the inconvenience you had and hope you will change your mind and consider us again whenever your travel brings you this way. Sincerely, Hotel Management
Loud cars and bright lights kept me awake The room and bed were fine. My main issue with this hotel is that it is so close to the road and the noise from the cars was loud all night. The other problem was there was a green blinking light on the fire alarm on the ceiling that flashed a bright strobe every minute all night long. It felt like I was trying to sleep in a disco club. It took me four hours to fall asleep with the bright lights and noise. When we checked out I told the receptionist about the light on the fire alarm ... read more
Business response:
Thank you for your review. We are sorry your sleep was disturbed due to light and noise from the roads. While this noise was outside the hotel and uncontrollable by our team, we do understand your frustration. We value your feedback and look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Simply DISGUSTING!
Business response:
Thank you for your feedback. We apologize that our housekeeping issues you encountered. This does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again. And we are grateful for your patience during your time with us. Thank you once more, and we hope to see you again. Sincerely, Hotel Management
Well considering we arrived at 10:15p from North Myrtle Beach only to find out they were overbooked and we didn’t have a room, I’d say it was TERRIBLE. And every hotel was sold out because of Clemson’s graduation. So we had no place to sleep and no way to get dressed for graduation and we were over 4 hours from home.
Business response:
Thank you for sharing your review. We are sorry for the reservation issues you encountered at the time of check-in and that our hotel was overbooked and unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience. We understand the frustration and truly hope you will offer us another opportunity to serve you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Greenville - Woodruff Road
How is Extended Stay America Premier Suites - Greenville - Woodruff Road rated?
Extended Stay America Premier Suites - Greenville - Woodruff Road has a 4.3 star rating with 1,549 reviews.
When is Extended Stay America Premier Suites - Greenville - Woodruff Road open?
Extended Stay America Premier Suites - Greenville - Woodruff Road is open now. It will close tomorrow at 12:00 a.m.